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Hesperia Ciudad de Mallorca

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Palma de Mallorca

Choose dates to view prices

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Reception
Lobby sitting area
View from property
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
  • Room service
The current price is AED 309
AED 346 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Comfort Double Room, Balcony, Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Comfort Double Room, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults) | Minibar, in-room safe, laptop workspace, blackout drapes

Comfort Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Living area | 40-inch TV with digital channels

Family Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Basic Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015

What's nearby

  • Porto Pi Centro Comercial - 6 min walk - 0.6 km
  • Port of Palma de Mallorca - 9 min walk - 0.8 km
  • Bellver Castle - 17 min walk - 1.4 km
  • Cala Mayor Beach - 3 min drive - 2.6 km
  • Cathedral of Santa Maria of Palma - 10 min drive - 4.8 km

Getting around

  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Son Costa-Son Fortesa Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 23 min drive

Restaurants

  • ‪Estación Marítima 2 - ‬12 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Palma Café Gallery - ‬9 min walk
  • ‪Torre Peraires - ‬10 min walk
  • ‪Marchica - ‬8 min walk

About this property

Hesperia Ciudad de Mallorca

Hotel near Port of Palma de Mallorca
Close to Porto Pi Centro Comercial and Bellver Castle, Hesperia Ciudad de Mallorca provides a poolside bar, a terrace, and a garden. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and meeting rooms
  • Free newspapers, a front-desk safe, and luggage storage
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • 40-inch TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 18 per person
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Frequently asked questions

Does Hesperia Ciudad de Mallorca have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Hesperia Ciudad de Mallorca pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hesperia Ciudad de Mallorca?

Self parking is free at this property.

What time is check-in at Hesperia Ciudad de Mallorca?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hesperia Ciudad de Mallorca?

Check-out is at noon.

Where is Hesperia Ciudad de Mallorca located?

Located in Portopí, this hotel is within a 10-minute walk of Porto Pi Centro Comercial and Port of Palma de Mallorca. Bellver Castle and Cala Mayor Beach are also within 1 mi (2 km).

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Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 416 reviews
Rating 8 - Good. 201 out of 416 reviews
Rating 6 - Okay. 63 out of 416 reviews
Rating 4 - Poor. 22 out of 416 reviews
Rating 2 - Terrible. 8 out of 416 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and breakfast was also good
Stayed 2 nights in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2024

8/10 Good

Paul

Liked: Amenities, property conditions & facilities
The staff and room were lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, friendly staff
Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Aircon was out of order, which made our stay less enjoyable. But we really enjoyed our breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be nicer Thank you
Stayed 5 nights in Nov 2023

8/10 Good

holly

Liked: Cleanliness, staff & service, property conditions & facilities
property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
Stayed 4 nights in Jun 2023

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every was good , but it was building area on first flor and noisy from early morning
Stayed 3 nights in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

Rylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Stayed 3 nights in May 2024

8/10 Good

Hans Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly? Not on the price
Had booked 3 days.be aware that the hotel is on the top of a hill, so even close to the harbor you have to take several hundred stair steps from harbor to hotel. Only limited parking slots and they are suited for a fiat500 and not family cars. They claim to be pet friendly but a 20Euro/day is just too pricy when you have booked several days (60 euro is a high price for extra end cleaning after the stay).
Stayed 3 nights in Dec 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in interesting hilly urban area
Pleasant hotel with friendly and helpful staff. Nice pool, which also had a lifeguard there in the pool opening hours, something I haven't seen on other hotels. The room was clean and relatively modern, with good aircondition. We were a bit unlucky with the view, basically looking straight into a concrete wall, but we did chose the cheapest type of room, so you get what you pay for I guess. The area around the hotel is interesting. Is kind of a steep urban area, with lot of stairs and hills, but cozy in its own way, different than the "charter areas" other places around Palma. There is a bus right outside the hotel going to the city centre. We had a pleasurable and fun stay here.
Stayed 3 nights in Jul 2022

2/10 Terrible

Julio Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, no refunds even when cancelling waaaaaay ahead of time. Scam.

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2025

4/10 Poor

Angelo

Disliked: Staff & service, amenities, property conditions & facilities
Das Hotel entsprach leider in keiner Weise den Erwartungen. Für einen Kurzaufenthalt von maximal ein bis zwei Tagen ist es akzeptabel, für längere Urlaubsaufenthalte jedoch gänzlich ungeeignet. Das Frühstück rechtfertigt den Preis von 18 € keinesfalls. Die Hotelwerbung verwendet veraltete Bilder, die einen früheren, möglicherweise vier-Sterne-Standard suggerieren. Garten und Pool liegen den ganzen Tag im Schatten. Die Kompetenz und Freundlichkeit des Personals ist schwankend und in keinem Fall mehrsprachig.
Stayed 23 nights in Dec 2024

4/10 Poor

Emil

Disliked: Cleanliness, property conditions & facilities, room comfort
Undvik
Under snittet - hotell av turistkvalité med obekväma sängar, strulande dörrlås och slitna utskick - Det enda som var lyxhotell var prisnivån..
Stayed 3 nights in Sep 2024

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Olaf Gerhard

Liked: Amenities
Preis/Leistung ist in Ordnung.
Stayed 1 night in Oct 2024

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Isak

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024