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AC Hotel Ciutat de Palma by Marriott

4.0 star property
Hotel with a fitness center, near Port of Palma de Mallorca

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Photo gallery for AC Hotel Ciutat de Palma by Marriott

Exterior
Lounge
Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
TV
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
The current price is AED 440
AED 490 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014

What's nearby

  • Cathedral of Santa Maria of Palma - 18 min walk - 1.5 km
  • Plaza Mayor de Palma - 4 min drive - 2.5 km
  • Plaza Espana - 4 min drive - 2.6 km
  • Bellver Castle - 5 min drive - 3.0 km
  • Port of Palma de Mallorca - 6 min drive - 3.5 km

Getting around

  • Jacint Verdaguer Station - 5 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Shamrock Palma - ‬3 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Bar Cabrera - ‬3 min walk
  • ‪Hogan's - ‬2 min walk
  • ‪Vandal Palma - ‬3 min walk

About this property

AC Hotel Ciutat de Palma by Marriott

Upscale hotel near Cathedral of Santa Maria of Palma
Near Bellver Castle and Plaza Mayor de Palma, AC Hotel Ciutat de Palma by Marriott provides a terrace, a garden, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Tour/ticket assistance, laundry services, and a front-desk safe
  • An elevator, a banquet hall, and a 24-hour front desk
Room features
All 84 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • TVs with premium channels
  • Free infant beds, desks, and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7 AM–10 AM: EUR 18.7 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • AC LOUNGE

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.7 per person
  • Self parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

Frequently asked questions

Is AC Hotel Ciutat de Palma by Marriott pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at AC Hotel Ciutat de Palma by Marriott?

As of 11 March 2025, prices found for a 1-night stay for 2 adults at AC Hotel Ciutat de Palma by Marriott on 24 March 2025 start from $131.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Ciutat de Palma by Marriott?

Self parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at AC Hotel Ciutat de Palma by Marriott?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at AC Hotel Ciutat de Palma by Marriott?

Check-out is at noon.

Where is AC Hotel Ciutat de Palma by Marriott located?

Located in Santa Catalina, this hotel is within 1 mi (2 km) of Paseo Maritimo, Cathedral of Santa Maria of Palma, and Bellver Castle. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 mi (5 km). Intermodal Station is 26 minutes by foot.

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AC Hotel Ciutat de Palma by Marriott Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 426 reviews
Rating 8 - Good. 186 out of 426 reviews
Rating 6 - Okay. 61 out of 426 reviews
Rating 4 - Poor. 9 out of 426 reviews
Rating 2 - Terrible. 7 out of 426 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, clean, friendly and polite staff
Stayed 4 nights in Dec 2024

8/10 Good

Viktor

Liked: Cleanliness, staff & service
Z
Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, friendly staff and great value.
Stayed 3 nights in Mar 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Stayed 3 nights in Apr 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff
Stayed 4 nights in Aug 2022

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Stayed 4 nights in Sep 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Stayed 3 nights in Mar 2023

10/10 Excellent

CATHERINE

Liked: Staff & service, amenities, property conditions & facilities
Liked the staff I met , the modern vibe and location to port and town
Stayed 2 nights in Aug 2022

10/10 Excellent

Fais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and near the train and metro station! Clean and great rooms!
Stayed 4 nights in Jul 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great staff
The hotel staff are fantastic.
Stayed 4 nights in Feb 2023

6/10 Okay

nathalie

Liked: Cleanliness, staff & service
This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Palma
Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay
Great service , Wonderful room with amazing shower,Very clean hotel .Staff Brilliant. Fantastic breakfast with lots to choice from. Will return again.
Stayed 3 nights in Mar 2023

2/10 Terrible

Farah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Stayed 4 nights in Aug 2024

8/10 Good

nivia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Stayed 4 nights in Mar 2024

10/10 Excellent

shaiful rhamzani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OHSEM!!!
Amazing … great view of beach & cathedral located exactly in one of the most beautiful spot in a majorca
Stayed 3 nights in Nov 2022

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Stayed 3 nights in Sep 2024

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Geir Lars

Stayed 1 night in Oct 2024

8/10 Good

Olle

Stayed 4 nights in Oct 2024

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
Hice una reserva y cunado llegamos nos reubicaron. tampoco atendieron los costes de los desplazamientos causados por la reubicación.
Stayed 1 night in Aug 2024