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The Westin Rancho Mirage Golf Resort & Spa

4.0 star property
Family-friendly resort with 3 restaurants and 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Rancho Mirage Golf Resort & Spa

Exterior
Golf
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Golf
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Spa
The price is AED 1,028
AED 1,311 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Resort View

Deluxe Suite, 1 King Bed with Sofa bed, Resort View | Living room | 32-inch LCD TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed with Sofa bed, Resort View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
  • 68 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Resort View

Presidential Suite, 1 King Bed, Resort View | Living room | 32-inch LCD TV with cable channels, TV, Netflix

Presidential Suite, 1 King Bed, Resort View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 164 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Golf View

Suite, 1 King Bed, Golf View | Living room | 32-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 76 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Golf View

Deluxe Room, 1 King Bed with Sofa bed, Golf View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Pillowtop bed
  • 49 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Golf View

Deluxe Room, 2 Queen Beds, Golf View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Pillowtop bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Separate bedroom
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Pillowtop bed
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 68 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
71333 Dinah Shore Drive, Rancho Mirage, CA, 92270

What's nearby

  • Westin Mission Hills Resort -Pete Dye Course - 4 min walk - 0.4 km
  • Agua Caliente Casino - 3 min drive - 2.8 km
  • Sunnylands Center and Gardens - 3 min drive - 3.5 km
  • Westin Mission Hills Resort - Gary Player Course - 4 min drive - 3.6 km
  • Marriott's Shadow Ridge Golf Club - 5 min drive - 5.2 km

Getting around

  • Palm Springs Station - 23 min drive
  • Palm Springs Intl. Airport (PSP) - 13 min drive

Restaurants

  • ‪Jade Asian Cuisine - ‬2 min drive
  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Flying J Travel Center - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

The Westin Rancho Mirage Golf Resort & Spa

Family-friendly resort near Agua Caliente Casino
Take advantage of a golf course, a bowling alley, and a poolside bar at The Westin Rancho Mirage Golf Resort & Spa. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this resort. Treat yourself to aromatherapy, a detox wrap, or a hot stone massage at Westin Rancho Mirage Wellness Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
Other perks at this resort include:
  • 3 outdoor pools with a waterslide, cabanas, and sun loungers
  • Buffet breakfast (surcharge), free bicycle rentals, and 3 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • A children's club (surcharge), a gift shop, and multilingual staff
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 512 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with Netflix, streaming services, and premium channels
  • Balconies or patios, wardrobes/closets, and mini fridges

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Secured uncovered self parking on site (USD 16 per day)
  • Secured uncovered valet parking on site (USD 28 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Pinzimini
  • Pinz & Pints
  • La Brisas Bar
  • Coffee-ology
  • Fireside Lounge

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycling
  • Bowling alley
  • Evening entertainment
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Mini golf
  • Playground
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2070 square feet of space)
  • Meeting rooms - 21

Outdoors

  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Resort fee includes additional amenities including golf bag storage, driving range balls, and mini golf for up to 4 guests.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 16 per day (in/out privileges)
  • Uncovered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mission Hills Resort
Mission Hills Resort Golf
Mission Hills Westin Resort
Westin Hills
Westin Mission Hills Golf
Westin Mission Hills Golf Rancho Mirage
Westin Mission Hills Golf Resort
Westin Mission Hills Golf Resort Rancho Mirage
Westin Mission Resort
Westin Resort Mission Hills
Palm Springs Westin
Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA
Westin Mission Hills Hotel Rancho Mirage
Westin Mission Hills Resort And Spa
Westin Rancho Mirage
The Westin Mission Hills Golf Resort Spa
The Westin Rancho Mirage & Spa
The Westin Rancho Mirage Golf Resort Spa
The Westin Mission Hills Golf Resort Spa
The Westin Rancho Mirage Golf Resort & Spa Resort
The Westin Rancho Mirage Golf Resort & Spa Rancho Mirage
The Westin Rancho Mirage Golf Resort & Spa Resort Rancho Mirage

Frequently asked questions

Does The Westin Rancho Mirage Golf Resort & Spa have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at The Westin Rancho Mirage Golf Resort & Spa?

As of 26 December 2024, prices found for a 1-night stay for 2 adults at The Westin Rancho Mirage Golf Resort & Spa on 6 January 2025 start from $316.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Rancho Mirage Golf Resort & Spa pet-friendly?

Yes, The Westin Rancho Mirage Golf Resort & Spa allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Rancho Mirage Golf Resort & Spa?

Self parking is available for USD 16 per day. Valet parking is available for USD 28 per day.

What time is check-in at The Westin Rancho Mirage Golf Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Rancho Mirage Golf Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Westin Rancho Mirage Golf Resort & Spa located?

This family-friendly Rancho Mirage resort is located near the airport, 1.8 mi (2.9 km) from Agua Caliente Casino, and within 9 mi (15 km) of San Jacinto Mountains and Palm Springs Convention Center. Living Desert Zoo and Gardens and Indian Wells Tennis Garden are also within 12 mi (20 km).

The Westin Rancho Mirage Golf Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Emma

Business traveler
Liked: Staff & service
This property looks tired and a lot of the amenities were limited. The people working at the hotel were nice and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Karen

Stayed 2 nights in Nov 2024

6/10 Okay

Philip

Traveled with family and small children
Disliked: Staff & service, amenities
The property looks great from the outside. Overall layout and sign indications are clear. Parking has a problem as late arrivals could not find spots near the building for the stay. Inside resort room amenities are insufficient, you have to call them to get the bathroom, coffee, stuff provided. In my case, I reported to the reception room service to repair the mal-function shower, but to my frustration, it didn't get repaired during the 4 nights I stayed there. Daily room cleaning was not efficient, it does not provide a sign tag at door to notifiy clearner to clean the room while we were out. Once we put a "not disturbed" signage on door, they will not clean the room for the day. A lot of the inside room issues have to be fixed or provided to qualify for a 4 star hotel despite we were required to pay all kinds of taxes and expensive resort fee and daily parking.Very disappointed on this so called 4 star resort hotel.
Stayed 4 nights in Nov 2024

2/10 Terrible

Dvid

Liked: Cleanliness, property conditions & facilities
I visoted the property a month ago. Whst i dix not likr is the Expedia experience. Becayse of a wrong day i was billed i. Full for a visit i did not make, because in my opinion Expedia did not really help to correct the mistake, so i was charged for a stay i was unable to make. I will not recommend Expedia to anyone, ever!!
Stayed 1 night in Nov 2024

6/10 Okay

joy, mooresville

Traveled with family
Liked: Cleanliness, staff & service, amenities
No elevators, one robe for 2 people, no wash cloths, towels were old & faded, parking was a challenge.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful resort with lots of pool options …a quiet spot for just adults or a large pool with slides for the kids. The staff was amazing. Every person we dealt with from waitstaff to concierge was so accommodating and helpful. Wonderful place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😄
Stayed 2 nights in Nov 2024

2/10 Terrible

Katrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was impolite. The air in the room was broken and it was hard to get an Uber out to this location
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Stayed 2 nights in Oct 2024

8/10 Good

Vetra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Amenities
Had a great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

eddie

Stayed 1 night in Oct 2024

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The employee that checked us in was excellent. He was very attentive and even upgraded our room. He offered suggestions on things to do. The room its self was pretty nice. We were excited to use the pool because they were supposed to be heated. The only pool that was heated was the one with the water slide and the Jacuzzi. The larger pool was not which was a big disappointment. Another disappointment was when we tried to order food in the game room, the employee suggested the other restaurants. He even walked us out to show us there locations. We got the sense he didn’t want us ordering there. Another disappointment was when I was checking out, the lady seemed very annoyed when I was asking about the charges. She was very dismissive. I expect better customer service when paying close to $500 for a room
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, can’t wait to go back
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Staff & service
Very friendly staff. Fast check-in. Easy parking. Very comfortable and modern rooms. Decent enough gym. Great service at the pool, although no music.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly we come once a year. Kids love it.
Stayed 2 nights in Aug 2024

8/10 Good

Wayne Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the walking trails and the beer. Wished beer wasn’t so expensive
Stayed 4 nights in Oct 2024

2/10 Terrible

Carla, Compton

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pool staff were super friendly and kind and efficient! Some areas in the hotel buildings are a bit shabby, some broken things, peeling paint etc. Overall a great experience tho, we love your resort and we will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool
Stayed 1 night in Oct 2024

10/10 Excellent

Noelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coleman was perhaps the best check in staff member I’ve ever encountered at a resort. As a world traveller for over 20 years I was so impressed by his above-and-beyond effort, big heart and sincere caring for guests’ experience. Other staff were also very generous and gracious like Coleman to give us a very heart warming welcome. Truly unexpected
Stayed 1 night in Oct 2024