Find Hotel with a Concierge in Pallavaram

"I had booked this hotel for my parents and uncle/aunt. When they reached the hotel, the receptionist/manager said there was no booking. This was a pre paid booking. When I tried to talk to the manager, he refused to talk to me. When I called hotels.com agent and when she tried to do a three ways call, the manager yet again refused to talk. THE HOTEL WAS NOT OVERBOOKED, as the manager said he was willing so sell the rooms to my parents. Also there is no AIRPORT SHUTTLE, as mentioned in the...

"Booking thru your portal was not honoured by Mars hotel. We had called you to refund the payment we made to you. But we are yet to get the refund."

"it was good. Hotel staff are cooperative. When I was feeling uncomfortable health issues, the staff took me to hospital. it was great hospitality."