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The Metcalfe Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to National Arts Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Front of property
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
The price is AED 471
AED 554 total
includes taxes & fees
29 Nov - 30 Nov

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (King)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AED 419
AED 493 total
includes taxes & fees
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About the neighborhood

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 5 min walk - 0.4 km
  • Ottawa City Hall - 7 min walk - 0.6 km
  • Parliament Hill - 7 min walk - 0.7 km
  • Rideau Centre - 10 min walk - 0.9 km
  • Byward Market Square - 14 min walk - 1.2 km

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Upscale hotel revitalized in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • Concierge services, 6 meeting rooms, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and a porter/bellhop
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cocotte

Family friendly

  • Children's games
  • Free cribs/infant beds

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 42 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1002 reviews" "
Rating 8 - Good. 197 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jazzy

Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Staff is really nice and attentive. Beautiful place to stay and do some work from the lobby as well. My only issue was that the housekeeping cart was left all night beside my door. Little detail that should be taken care off. Other than that, my new to go hotel in Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and nice room. Quiet at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quiet boutique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Business traveler
Liked: Amenities
I stayed here for one night and really liked this hotel. My room was very stylish and updated. Perfectly clean and very comfortable. The restaurant downstairs is excellent, I had one meal there. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

KellyAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when we are in Ottawa - not a bad word to be said about this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick getaway for a weekend in Ottawa and chose The Metcalf Hotel. It was a great choice. The location was walking distance to the major sights and the local area was clean and quiet. Particularly helpful was Patrick the valet. After a long drive, Patrick parked our EV car and fully charged the battery- what a nice touch. The front desk staff was friendly and helpful. This will be our go to hotel when returning to Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel property.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be
Stayed 1 night in Nov 2024

8/10 Good

Vaanya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2024

4/10 Poor

Mathew

Traveled with partner
Liked: Property conditions & facilities
There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed, ST JOHN S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price Would go again
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the High commission
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in every way
Stayed 1 night in Oct 2024

10/10 Excellent

Alisha

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Metcalfe is a beautiful hotel. Very clean and room was spacious and updated. We had to switch rooms due to a fan not working. Unfortunately, while the fan worked in the new room, it was still quite warm. I would recommend this hotel except for those weeks where they are switching from ac to heat. Not comfortable at all.
Stayed 1 night in Oct 2024

6/10 Okay

Cameron

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
AC didn’t work hotel room was very hot all night.
Stayed 2 nights in Oct 2024