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Crowne Plaza Gatineau-Ottawa, an IHG Hotel

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

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Photo gallery for Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Lobby sitting area
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen | Fridge, microwave, coffee/tea maker
Fridge, microwave, coffee/tea maker
Suite, 1 Bedroom, Non Smoking, City View | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

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About the neighborhood

Map
2 Montcalm Street, Gatineau, QC, J8X 4B4

What's nearby

  • Canadian Museum of History - 17 min walk - 1.4 km
  • Canadian War Museum - 17 min walk - 1.5 km
  • Parliament Hill - 4 min drive - 2.7 km
  • Casino du Lac Leamy - 4 min drive - 3.4 km
  • Byward Market Square - 5 min drive - 3.7 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar À Vin - ‬5 min walk
  • ‪Clandestin, Cuisine creative - ‬8 min walk
  • ‪Le 138 Sandwicherie - ‬5 min walk
  • ‪Le Cellier - ‬5 min walk

About this property

Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Hotel near Canadian Museum of History
Located close to Canadian War Museum and Supreme Court of Canada, Crowne Plaza Gatineau-Ottawa, an IHG Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • An elevator, smoke-free premises, and free newspapers
  • A computer station, 11 meeting rooms, and luggage storage
Room features
All 225 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 24 per night)
  • Valet parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay
  • Service fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 24.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Crowne Plaza Gatineau Ottawa an IHG Hotel
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Gatineau
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel Gatineau

Frequently asked questions

Does Crowne Plaza Gatineau-Ottawa, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Gatineau-Ottawa, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Self parking is available for CAD 24.00 per night. Valet parking is available for a fee. Limited spots are available.

What time is check-in at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: 4:00 PM.

What time is check-out at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Gatineau-Ottawa, an IHG Hotel located?

Located in Hull, this hotel is within 1 mi (2 km) of Canadian Museum of History, Canadian War Museum, and Rideau Canal. Supreme Court of Canada and National Gallery of Canada are also within 2 mi (3 km). Pimisi Station is 20 minutes by foot and Lyon Station is 26 minutes.

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Crowne Plaza Gatineau-Ottawa, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 1000 reviews
Rating 8 - Good. 425 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai besoin de parler avec quelqu’un de Hôtel.com!! L’hôtel était fermé et personne ne m’a avisé!!! J’ai été obligé de reprendre Uber pour trouver un autre hôtel !! Quel mauvais service soit de l’hôtel ou de l’équipe d’hôtel.com !!! J’attend un appel de vous ! 418 575-5531 afcconseil@videotron.ca
Stayed 2 nights in May 2022

6/10 Okay

Dorine

Liked: Staff & service, amenities
Disliked: Cleanliness
Pas d’informations, sur la piscine qui était vide, fermer. Couverture, rideau de douche et fenêtre tâcher.
Stayed 1 night in Nov 2021

6/10 Okay

Kelvin

Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub and sauna were not available.
Stayed 1 night in Nov 2021

4/10 Poor

Isabelle

Liked: Cleanliness, property conditions & facilities
Piscine fermée: on ne savait pas Gym fermé: on ne savait pas Pas de déjeuners alors qu’on avait payer pour ça. Chambre convenable.
Stayed 2 nights in Nov 2021

8/10 Good

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020

10/10 Excellent

Natacha, St-Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paisible, piscine chauffé intérieure, près de tout.
Stayed 3 nights in Mar 2020

4/10 Poor

Suzanne

Stayed 1 night in Mar 2020

2/10 Terrible

Onofrio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Stayed 2 nights in Mar 2020

2/10 Terrible

Scorpion, Montreal

Disliked: Amenities, property conditions & facilities
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Le lit confortable. Le bain est dangereux. Le stationnement est épouvantable. Tout est en extra. Ils prennent un dépôt en plus de paiment.
Stayed 1 night in Feb 2020

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jalna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service est excellent, la propreté des lieux et facile d’accès.
Stayed 1 night in Feb 2020

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities
Publicité erronée
Publicité erronée: Pas de bar, pas de restaurant sauf le buffet, déjeuner excessivement dispendieux pour un buffet sans services, spa qui n’est pas fonctionnel, piscine qui ferme en plein après-midi. Dégâts sur le plancher qui n’a pas été nettoyé de toute la fin de semaine.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
Stayed 2 nights in Feb 2020

6/10 Okay

Alena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2020

4/10 Poor

DAVID

Disliked: Property conditions & facilities, room comfort
Ne vaut pas son prix..
Chambre pas prête à notre arrivée à 16h. On nous a proposé d'utiliser les facilities mais arrivé devant, le Spa était totalement fermé pour renovation pendant l'ensemble de notre séjour. Nous décidons d'aller au bar pour apprendre qu'ils nous plus leur licence pour vendre de l'alcool. Etablissement vieillissant et bruyant (des teenagers faisaient le va et vient à notre étage jusqu'à 1h du matin... Aucun geste commercial pour nous avoir donner une chambre après le Check in time. Déçu! Je ne recommande pas.
Stayed 1 night in Feb 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020