Byward Suites

2.5 star property
Find your home away from home with an easy check-out. Enjoy all that Downtown Ottawa has to offer within walking distance.

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Photo gallery for Byward Suites

Standard Studio Suite | Laptop workspace, free WiFi, bed sheets
Standard Studio Suite | Laptop workspace, free WiFi, bed sheets
Standard Studio Suite | Laptop workspace, free WiFi, bed sheets
Standard Studio Suite | Laptop workspace, free WiFi, bed sheets
Standard Studio Suite | Laptop workspace, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Room options

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
Microwave
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
LED TV
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
378 Dalhousie St, Ottawa, ON, K1N 7G3

What's nearby

  • Rideau Centre - 2 min walk
  • University of Ottawa - 4 min walk
  • Byward Market Square - 4 min walk
  • Rogers Centre Ottawa - 7 min walk
  • Parliament Hill - 15 min walk

Getting around

  • Rideau Station - 2 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Aulde Dubliner & Pour House - ‬2 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬1 min walk
  • ‪Clocktower Brew Pub - ‬1 min walk

About this property

Byward Suites

Hotel near University of Ottawa
Close to Byward Market Square and Rogers Centre Ottawa, Byward Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out
Room features
All guestrooms at Byward Suites feature comforts such as laptop-friendly workspaces, as well as amenities like free WiFi and free bottled water.
Extra amenities include:
  • Heating and portable fans
  • Showers, hair dryers, and shampoo
  • 42-inch LED TVs with streaming services and digital channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Byward Suites Hotel
Byward Suites Ottawa
Byward Suites Hotel Ottawa

Frequently asked questions

Is Byward Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Byward Suites?

This hotel doesn't offer parking.

What time is check-in at Byward Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Byward Suites?

Check-out is at 11:00 AM.

Where is Byward Suites located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Rideau Centre, University of Ottawa, and Byward Market Square. Rideau Canal and Rogers Centre Ottawa are also within 15 minutes. Rideau Station is only a 2-minute walk and uOttawa Station is 13 minutes.

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Byward Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 20 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 23 out of 88 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Clean and safe place
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to everything !! Great service !!
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and property was clean with good amenities
Stayed 4 nights in Jun 2023

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience.
Stayed 1 night in Mar 2024

6/10 Okay

Marcel

Disliked: Cleanliness, property conditions & facilities
The place is not the cleanest, the walls are peeling the floors are falling appart, but if your not picky and you want cheap thisbis the rout to go.
Stayed 1 night in Jun 2024

8/10 Good

Nickos

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean,perfect spot in downtown, not need to use any car or bus to get around
Stayed 2 nights in Jun 2023

8/10 Good

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and professional communication
Stayed 1 night in Sep 2022

8/10 Good

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean Close to everything in downtown Only thing you’re pestered on the street in front of the hotel but you get that any city room was very nice and I would stay there again
Stayed 3 nights in Sep 2022

2/10 Terrible

virginie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The paint was peeling off the wall the tv was all really dirty , so much noise outside until 3:40am could not sleep , access to the place was very difficult and we paid over 300$ because of the marathon and really it's worth well under $100
Stayed 1 night in May 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Convenient location. Quick and easy check in. Trouble free stay. Floor showed some age and was a bit dirty but bed was clean and comfortable. Some street noise but otherwise quiet.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
very nice room very clean service was very good secure building with security codes to enter the hotel and room the decor is updated just the bed needs to be fixed but all in all very nice and very reasonable I would stay there again but the stairs would be a problem for me but I highly recomend The Byward suites
Stayed 2 nights in Nov 2022

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Great location but that’s about it.
The location is great however the condition of the room was a little sad. I had to chase down my check in information the morning of my stay. Even though they say they’ll send an e-mail 24hours prior. The bedding had stains on it. The flooring in the room was in very poor condition. The bathroom was very pokey and not exceptionally clean. Overall the property has potential but at the moment it’s falling short of value for money.
Stayed 1 night in May 2024

2/10 Terrible

katia

I couldn’t even do check in
Stayed 1 night in Nov 2023

6/10 Okay

Normand

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Portable AC should be removed (November) this would allow better closure of front window cutting on street noise and cold draft over bed area
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so suite
When you think of a suite, you think of an elegant room. This was far from it. The floor looked like it had water damage and was very uneven, with appliances propped up on their corners. The sheets were dirty, stains were on the curtains and it just had an overall unpleasant odor and vibe. The screaming outside and homeless people blocking the door didn't help. The location was fantastic and check-in was easy..but I wouldn't come back. It might be okay for a night but nothing long term.
Stayed 2 nights in May 2024

2/10 Terrible

Robby

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn't even get inside the hotel room, I didn't know there was going to be no receptionist! I arrived at midnight, and there was no one there!
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
The worst hotel ever. Don't waste even a penny on staying here
Stayed 1 night in Jul 2022

2/10 Terrible

Eric R

Disliked: Property conditions & facilities
Showed up no reception nobody answered phone at number listed front entrance full of needles on stairways ended up cancelling & staying somewhere else
Stayed 1 night in Sep 2023

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Confuse
Stayed 1 night in Sep 2023

6/10 Okay

Robin

Disliked: Cleanliness, property conditions & facilities
Badly maintained.
Badly maintained. Cabinet doors falling off, huge gaps in flooring, smoke alarm taped over, open wires hanging down in hall and room, walls heavily gouged and black soot under the window, dirty floors, cigarette burn marks on nightstand. Whole thing needs to be repaired and repainted. Not worth the price compared to other suites in the area.
Stayed 1 night in Feb 2024

2/10 Terrible

Teresa

Disliked: Staff & service, amenities, property conditions & facilities
Dirty dingy no service and no parking No elevator very uncomfortable bed smelled
Stayed 1 night in May 2023

8/10 Good

Normande

Liked: Cleanliness, staff & service, room comfort
Nice
Thé star was good its sas close to byeard market and rideau mall the one is lack of high quality internet was very slow but otherwise it’s was nice and they give some snacks and drinks I will recommend for update internet
Stayed 1 night in Oct 2022

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay for the price. great location for not having a vehicle and walking around the market. We stayed in room 9 which was up 2 flights of stairs and had a baby so tricky to haul the stroller up and down when coming and going. No elevator. A bit noisy with the street traffic while in the room but otherwise was pretty clean and comfy bed. Also prompt responses from the host via text access which was nice. Would stay again if needed.
Stayed 4 nights in Jul 2023

6/10 Okay

Inderpreet

Disliked: Staff & service, property conditions & facilities
Actually the floor of the room need to be installed new or fix it. Flooring has gaps. Microwave and fridge was not working. We couldn't finish our food as it was cold and couldn't warm it because microwave was not working. There was no shower gel in the bottle. Basic amenities were missing.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Safe, clean, and location is great with walking distance to foods, groceries, shopping. The unit has basic needs covered, like dishes, utensils, basic cookware. Giant Tiger, Dollarama and the shopping mall is very nearby for most anything else. Small basket of snacks was a lovely touch. Small bathroom but there is lots of space in the living area. And good wi-fi signal. the few times I needed to contact (via text) I received very prompt replies.
Stayed 6 nights in Dec 2022