The condition of the property I saw online before booking was totally substandard compared to what i paid for, eventually it looked very expensive for such property,
The room was not convenient, I complained about the heater not been hot, because the room was cold, I had to sleep with my sweeter and winter jacket on.
If I had not made payment online, I would have walked away.
The staff were awesome, I had no issues with the staff, just the property which was substandard.