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"Very helpful staff "

"Clean , quiet & attentive staff."

"Very nice breakfast. Friendly staff"

"Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free."

"The staff was very friendly and knowledgeable. The front desk was super helpful…. The breakfast was great. The one negative was the shower stall. I do expect to take a show without hurting myself. The stall was simply too small, I can’t turn around without turn off or turning the water too hot. It was smaller than the ones on cruise ships. Worst of all, the shower was very slippery and I almost fell. I heard the same complaint from our friends. This has to be addressed. Overall it was a very nice hotel and it would be excellent if they fix e shower issue. "

"Beautiful hotel in the heart of Old Town Basel! Convenient to everything! The rooms and hotel are extremely nice and the hotel staff very helpful!!"

"Great flexibility for eating in or eating out, good location on quieter street but easy to walk to everything, transport links, grocery stores close by to stock up the fridge, nice walls by the river. Linen and towels clean and fresh. Kitchen reasonably stocked. Found kettle in cupboard which is essential for us brits. Only downside is we couldn't adjust the air con below 22 degrees which was a little too warm at night but not the end of the world. Would definitely stay again if we go back to Basel."

"I was allocated a room on the 11th floor so the view from My bedroom window of the city was amazing, even at night as all the street lights came on. The location of the Hotel was ideal for Me as it meant I was able to walk to the Basel football shopping centre in 15 minutes and to the Rhine river and hills which surround the city. It was also only 20 minutes walk from the main station although there was also a tram stop 2 minutes walk away which linked the location to the centre and of course was free as is all public transport during the duration of any stay. "

"The staff were outstanding to accommodate our need of connecting tooms with our kids. Also provided a lot of info for surrounding area and free metro card. "