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"Convenient location in Mexico City Hotel is a little tired but is well maintained "

"Staff was helpful and attentive. Particularly the young lady that staffed the Starbucks Cafe. Car service ordered through the hotel was excellent as well."

"The Palms & Spa was exactly what I was looking for—peaceful, elegant, and close to the South Beach action without the party chaos. From the moment we arrived, the staff was warm, attentive, and professional. The cleanliness of the entire property was outstanding—easily a 9.8. A true gem for those seeking a relaxing yet perfectly located stay."

"Great staff"

"Awesome value for a premium hotel"

"Love this hotel "

"This is our go to hotel whenever we go to Mexico City. Great location and service, and at a fair price."

"The whole staff was very attentive and friendly. We will totally recommend this hotel to friends and family."

"Had an excellent stay at this property! Easy to book and contact, facilities are new and very clean. Safe area that is extremely walkable. Staff is friendly and can help arrange tours and transportation. Also has a lovely cafe as part of the property. Downside would be no complimentary breakfast and lack of air conditioning (though a tower fan is provided). "