4/10 Poor
ashley, canada
23 February 2014
Liked: Room comfort
Disliked: Staff & service
HORRIBLE STAFF, OK STAY
I READ REVIEWS AND CHOSE NOT TO STAY HERE, BUT BECAUSE OF RODENT PROBLEMS AT ANOTHER HOTEL THIS WAS OUR ONLY OTHEER OPTION....DONT DO IT....STAFF WAS HORRIBLE!!!!!!!!!!! CLEANING STAFF WAS PLEASANT AND THE OVERNIGHT GUY WAS GREAT,
BUT THE MID DAY GUY DID NOT WANT TO HELP US IN ANYWAY- EVEN AFTER WE ASKED HIM TO HELP US (2 FEMALES) BRING OUR HOTEL CHAIRS DOWN TO THE BEACH HE REFUSED, WE TOLD HIM WE WOULD GIVE HIM A TIP AND HE SAID HE DIDNT NEED OUR MONEY!!!! WE ALSO HAD A PROBLEM WITH OUR SHUTTLE BUS THAT WAS SUPPOSE TO PICK US UP THE NEXT MORNING AT 6AM AND WE NEEDED TO CALL THE SHUTTLE SERVICE ASAP IN ORDER TO MAKE OUR FLIGHT BACK TO CANADA THE NEXT DAY...HE REFUSED TO ALLOW US TO USE THE PHONE SAYING HE NEEDED TO KEEP THE LINE FREE AND WENT BACK TO LOOKING AT THE COMPUTER AND IGNORED ME WHILE I WAS TALKING! I HAD TO TURN ON MY ROAMING AND CALL INTERNATIONALLY!!
HE MADE OUR STAY MISERABLE....BECAUSE OF HIM WILL NEVER GO AGAIN!!!!
THE BREAKFAST WAS EXACTLY AS STATED; JUST CEREAL AND JUICE
THE ROOMS WHERE A GOOD SIZE AND FAIRLY DECENT WITH A NICE VIEW TO THE BEACH
THE LOCATION IS VERY FAR FROM TOWN AND WAS ADVISED TO NOT LEAVE THE PLACE AS IT WAS UNSAFE TO DO SO BY OURSELVES...THERE WAS A BRIDGE WHERE PEOPLE SMOKE AND DRANK. LOOKED LIKE A SPOT WHERE THE HOMELESS HUNG OUT.
ALL AN ALL THIS PLACE WAS SATISFACTORY FOR A LAST MINUTE STAY...WOULD DEFINITELY NOT GO AGAIN NOR WOULD I RECOMMEND!!!!!!
PLEASE DONT LISTEN TO ANY OTHER REVIEWS;