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"This is my worst all inclusive vacation ever! I want my money back !!! I was there with my friends,and here are some of the things that are so bad!!! 1. We were there from July 8 to July 11, and wasn’t any A/c working. 2. For the entire resort they have only 1 [one only) iron , and no iron birds. 3. The kid swimming pool was dirty, water was green . 4. No shampoo , or any any other things only one small soap. 5 No towels at the beach, they did not change them in the room 6. The food is horrible , no service at all, 7. All the staff is Ukrainian , and they do not speak Bulgarian or English. 8. No soap or toilet paper in the restrooms at the lobbies. I have pictures upon request. This is not even 1 star resort."

"We loved our stay at Sol Luna Bay!! Thank you! We felt like every day the hotel was exceeding our expectations. The animation staff was amazing, and our kids loved the mini kids club! There was always something to o for them.We happened to stay at the hotel while our son was turning 5. To our surprise he received some treats from the hotel with a heartwarming note! The hotel was always clean and well maintained. There was a big variety of food, fresh and delicious. All five members of our family could always find something that they loved. The ladies on the kitchen and in the dining room were very nice and friendly. Another surprise was a special dinner on Saturday which happened to be our last night with decorated dining room, music, champagne and party on the beach! We will definitely recommend this hotel to our friends. "