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Imperial Palace Hotel - All Inclusive

5.0 star property
Luxury property on the beach, with indoor pool

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Photo gallery for Imperial Palace Hotel - All Inclusive

Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Poolside bar
View from property
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly
  • Pool
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Park View

Premium bedding, memory foam beds, desk, iron/ironing board

Double Room, Balcony, Park View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Memory foam bed
Separate bedroom
Premium bedding
  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Room, Balcony, Sea View - All Inclusive

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Memory foam bed
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Park View, Balcony - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Room, Park View, Balcony - All Inclusive

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Memory foam bed
Hair dryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View | Premium bedding, memory foam beds, desk, iron/ironing board

Studio, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Memory foam bed
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Premium bedding, memory foam beds, desk, iron/ironing board

Superior Promo Room - All Inclusive

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Memory foam bed
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Premium bedding, memory foam beds, desk, iron/ironing board

Double Room, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Memory foam bed
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Promo Room

Premium bedding, memory foam beds, desk, iron/ironing board

Promo Room

Highlights

Air conditioning
Refrigerator
TV
Memory foam bed
Premium bedding
Hair dryer
Private bathroom
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Sunny Beach Resort, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 2 min walk
  • Platinum Casino - 11 min walk
  • Action Aquapark - 3 min drive
  • Luna Park - 5 min drive
  • Aqua Paradise - 11 min drive

Getting around

  • Bourgas (BOJ) - 32 min drive

Restaurants

  • ‪Coco Beach Bar - ‬5 min walk
  • ‪Friends Bar - ‬6 min walk
  • ‪Ginger - ‬10 min walk
  • ‪The Voice Bar - ‬3 min walk
  • ‪Lobby bar Evrika - ‬7 min walk

About this property

Imperial Palace Hotel - All Inclusive

Luxury all-inclusive property near Sunny Beach
Located close to Platinum Casino and Action Aquapark, Imperial Palace Hotel - All Inclusive provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in aromatherapy, a facial, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Shopping on site, a garden, and a hair salon are available to all guests.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Self parking (surcharge), luggage storage, and ATM/banking services
  • Wedding services, a front-desk safe, and coffee/tea in the lobby
  • Concierge services, a 24-hour front desk, and a porter/bellhop
Room features
All 545 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

Bulgarian, English, German, Russian

Property amenities

Parking and transportation

  • Self parking on site (BGN 20 per day)
  • Limited onsite parking

Food and drink

  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Hollywood
  • Restaurant Gondolla
  • Lobby Bar Safari
  • Irish Bar
  • Mezzanie Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 10.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BGN 20 per day
  • Pet fee: BGN 10.00 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: BGN 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Victoria Hotel Palace
Victoria Palace Hotel Sunny Beach
Victoria Palace Sunny Beach
Hotel Victoria Palace Bulgaria
Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Hotel Bulgaria
Victoria Palace Beach Hotel All Inclusive
Victoria Palace Beach All Inclusive Sunny Beach
Victoria Palace Beach All Inclusive
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Victoria Palace Beach Hotel – All Inclusive

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Imperial Palace Hotel - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per day. Service animals are exempt from fees.

How much is parking at Imperial Palace Hotel - All Inclusive?

Self parking is available for BGN 20 per day. Limited spots are available.

What time is check-in at Imperial Palace Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Imperial Palace Hotel - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Imperial Palace Hotel - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Imperial Palace Hotel - All Inclusive located?

Nestled on the beach, this Nessebar property is within a 15-minute walk of Sunny Beach and Platinum Casino. Action Aquapark and Luna Park are also within 1 mi (2 km).

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Imperial Palace Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 10 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 12 out of 63 reviews
Rating 2 - Terrible. 21 out of 63 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

6.6/10

Amenities

5.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 2 nights in Jul 2024

4/10 Poor

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated
Buffet same food every day and not sanitary
Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
Stayed 1 night in Sep 2022

2/10 Terrible

Marina

Disliked: Staff & service
No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Stayed 4 nights in Aug 2022

2/10 Terrible

Sergej

Disliked: Cleanliness
Stayed 14 nights in Aug 2024

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

mari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Detta är bara en liten del av den horribla upplevelse vi har haft. Allting var fullständigt katastrofalt, från städningen där vi fann blodfläckar på lakan och handdukar, till era allmänna toaletter som ständigt stank av urin, vilket fick oss att känna oss spyfärdiga varje gång vi ville tvätta våra händer. Jag informerade tydligt om att jag har mediciner som jag måste ta regelbundet och att jag behöver vatten för detta. Svaret jag fick var att endast en flaska vatten ges vid ankomst och att vi måste köpa resten själva. Är detta acceptabelt på ett femstjärnigt hotell? Jag var tvungen att fylla på vatten från restaurangen varje gång och bära upp flaskorna till rummet, under förnedrande omständigheter där personalen stirrade på oss som om vi vore tjuvar. Detta är inte bara extremt ovärdigt utan också skandalöst för en anläggning som påstår sig vara lyxig. Den totala bristen på respekt och grundläggande service är det värsta jag någonsin har upplevt, och det är helt oförsvarligt.
Stayed 12 nights in Jul 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near beach, good food
Stayed 14 nights in Jul 2024

4/10 Poor

Sinem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Einer von der Rezeption und einer von der Securitas haben uns um 6:00 Uhr aus dem Bett geholt und uns gesagt, wir hätten unsere Rechnung nicht bezahlt. Unerhört ich habe an der Ankunft alles abgegeben. Ausweis Kreditkarte .Ansonsten war das Personal gut und freundlich ein sehr schickes Hotel
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Ismael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Shadia

Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

6/10 Okay

Mariusz

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2022

2/10 Terrible

Karoan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Væreste hotel
Utrolig dårlig service - parkering udenfor hotellet , maden var utrolig dårlig- receptionen havde den væreste attitude intet service omkring hvordan opholdet var. Værelserne var beskidte og skimmel svamp i badeværelset, med et badekar som er sindsygt farligt at gravle op på når man skulle i bad. Poolen var utrolig beskidt og der var aldrig plads til at ligge. Deres fitness rum lukkede kl 19 hvilket jeg synes er så dårlig service når man er på hotellet. Dette hotel fortjener ikk engang 1 stjerne. Vi har været på hoteller med 2 stjerner der var bedre end dette. Utrolig skuffende.
Stayed 7 nights in Aug 2022

2/10 Terrible

Krum

Stayed 4 nights in Jul 2022

2/10 Terrible

Ivan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Constantin Gabriel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

4/10 Poor

Galina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ei hyvää
Stayed 5 nights in Jul 2022

10/10 Excellent

Arne Roland

Stayed 12 nights in Jun 2022

8/10 Good

Marina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

4/10 Poor

Lars Widar

Disliked: Property conditions & facilities, room comfort
Veldig skuffende hotellopplevelse
Uken begynte med at rommet ikke hadde en sovesofa, noe som var ubeleilelig mtp at vi var 3 stykker som skulle dele et rom. Dette burde ordnes enkelt, så vi spurte om en reiseseng. Fikk beskjed om at det måtte vi vente til neste morgen med, for da var manageren på jobb. Så vi måtte dele en seng. Fikk balkong inni hjørnet uten mye utsikt pga av stor buet konstruksjon utenfor. Spurte om å bytte rom men det var ikke mulig da vi hadde betalt for ultra, som betyr at vi skulle være i 8. etg og der var det fullt. Spurte om vi kunne bo i en lavere etg for å få litt mer utsikt, men det var umulig å få til.
Stayed 7 nights in Jun 2022