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"The view of the lake is spectacular! And the service was exceptional - I had requested gluten free options at breakfast due to allergies and the kitchen went above and beyond to care for my needs. Thank you! "

"Continuing from where I was before… The other aspects we found frustrating were that the room was so hot! The first evening there it was roasting, found it hard to sleep! But again the staff were great and even though the air conditioning couldn’t be turned on, they made the effort to supply a portable air con machine which took the heat off a bit which ultimately meant our baby could then sleep peacefully! In summary, hotel was okay, I’d be open to staying somewhere else if based upon hotel, but wouldn’t as the staff deserve all the praise and would ultimately be the reason as to why I would stay again and recommend to other people visiting! "

"Great staff and breakfast. Nice room that was clean and comfortable. Right next to the lake and the boat taxi to the island. Great stay I would recommend "

"The hotel was a little walk from downtown, but I felt comfortable walking through the neighborhoods at night. It was very easy to walk from the train station to the hotel and then from the hotel to downtown Villach. The ladies at the front desk were very friendly and helpful; the manager was positively the best. She gave me great recommendations and was very quick in responding to my emails. My only regret is that I didn't get a chance to meet her to thank her in person. "

"Everything is wonderful - breakfast, Nice view, a champagne bottle as a welcome drink "

"Good location "

"The view over looking Lake Bled from the hotel room and restaurant was spectacular. The staff were friendly, helpful and welcoming. We felt like we were the only tourists staying! Perfect"

"We are coming back for sure."

"We had come to Klagenfurt for a parkrun and had no idea what to expect. The hotel was currently changing brands so we dropped bags off as one chain but checked in as a different hotel chain. Although there was some teething issues with the brand change, the staff went above and beyond to make sure we had a pleasant stay. Plus kept it personalised but professional. Hotel was perfect location and value for money this was a great option. Totally recommend to anyone visiting klagenfurt. The roof top bar was also worth popping up to watch sunset. Thank you to all the staff"