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Sofitel Bali Nusa Dua Beach Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Bali Nusa Dua Beach Resort

On the beach, free beach cabanas, sun loungers, beach umbrellas
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
On the beach, free beach cabanas, sun loungers, beach umbrellas
3 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking included
The price is AED 814
AED 984 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Luxury Room, 2 Twin Beds, Pool Access (Club Millésime Access)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Pool Access (Club Millésime Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 2 Twin Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Resort View

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Resort View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Plunge Pool)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Plunge Pool)

Highlights

Balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Double Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, 2 Twin Beds, Private Pool (Plunge Pool)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Private Pool (Plunge Pool)

Highlights

Balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Bedroom, Private Pool (Club Millésime Access)

Club Room, 1 Bedroom, Private Pool (Club Millésime Access) | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Private Pool (Club Millésime Access)

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Resort View

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Resort View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Pool Access (Club Millésime Access)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Pool Access (Club Millésime Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Queen Bed (Prestige. Club Millesime Access)

Club Suite, 1 Queen Bed (Prestige. Club Millesime Access) | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Queen Bed (Prestige. Club Millesime Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Prestige, Club Millésime Access)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed (Prestige, Club Millésime Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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On private beach
Pool
Hot Tub
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8.8 out of 10, Excellent, (1002)
The price is AED 463
AED 560 total
includes taxes & fees
17 Jan - 18 January 2025
Grand Hyatt Bali

About the neighborhood

Map
Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali, 80363

What's nearby

  • Bali Nusa Dua Convention Centre - 8 min walk - 0.8 km
  • Bali International Convention Center - 11 min walk - 0.9 km
  • Bali Collection Shopping Centre - 17 min walk - 1.4 km
  • Nusa Dua Beach - 18 min walk - 1.6 km
  • Bali Nusa Dua Theater - 4 min drive - 1.9 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 20 min drive

Restaurants

  • ‪Meliá Bali - ‬18 min walk
  • ‪Ikan Restaurant & Bar - ‬10 min walk
  • ‪Kwee Zeen - ‬4 min walk
  • ‪Sateria Beachside Restaurant - ‬15 min walk
  • ‪Chess Beachfront Restaurant & Bar - ‬8 min walk

About this property

Sofitel Bali Nusa Dua Beach Resort

Luxury eco-certified hotel near Bali Nusa Dua Convention Centre
Located close to Bali International Convention Center and Nusa Dua Beach, Sofitel Bali Nusa Dua Beach Resort provides an adjacent golf course, a swim-up bar, and a beach bar. With a beachfront location, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and a body treatment at So SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. The gym offers yoga classes and fitness classes; other things to do include archery, beach volleyball, and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • An outdoor tennis court, RV/bus/truck parking, and an electric car charging station
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 415 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • 46-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/closets, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: IDR 484000 for adults and IDR 241998 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Kwee Zeen
  • Cucina
  • Toya beach Bar and Grill
  • Le Bar
  • L'oh Bar

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (25231 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 865150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 484000 for adults and IDR 241998 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 865150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.
This property’s children’s club is available to children ages 4-12.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Bali Nusa Dua Beach
Bali Sofitel Resort
Nusa Dua Beach Resort
Sofitel Bali
Sofitel Bali Beach
Sofitel Bali Beach Resort
Sofitel Bali Nusa Dua Beach
Sofitel Bali Nusa Dua Beach Resort
Sofitel Nusa Dua Beach
Sofitel Nusa Dua Beach Resort
Sofitel Bali Resort

Frequently asked questions

Does Sofitel Bali Nusa Dua Beach Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Sofitel Bali Nusa Dua Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Bali Nusa Dua Beach Resort?

Self parking and valet parking are free at this property.

What time is check-in at Sofitel Bali Nusa Dua Beach Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sofitel Bali Nusa Dua Beach Resort?

Check-out is at 11 AM.

Does Sofitel Bali Nusa Dua Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 385000 per vehicle applies.

Where is Sofitel Bali Nusa Dua Beach Resort located?

Located in BTDC, this beachfront hotel is next to a golf course and within a 15-minute walk of Bali Nusa Dua Convention Centre and Bali International Convention Center. Nusa Dua Beach and Uluwatu Temple are also within 16 mi (25 km).

Sofitel Bali Nusa Dua Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 958 reviews" "
Rating 8 - Good. 250 out of 958 reviews" "
Rating 6 - Okay. 92 out of 958 reviews" "
Rating 4 - Poor. 37 out of 958 reviews" "
Rating 2 - Terrible. 32 out of 958 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the quality was exceptional. I could not fault anything. The surrounds, the pool, the choice of food, the attention to detail was 10/10. Only very, very minor observaion is that the kids club could do with a deeper clean. Otherwise, the stay at Sofitel Nusa Dua was superb.
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin

Stayed 4 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a quite area , not a lot of shopping spots near bye, very relaxing and very clean
Stayed 8 nights in Nov 2024

10/10 Excellent

Piyapat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, private and clean room
Stayed 4 nights in Nov 2024

10/10 Excellent

N

Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Traveled with partner
Everything was perfect, the staff are super friendly and make you feel comfortable always. The pools were in great condition, rooms were extremely tidy and well looked after and the food was amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Shivani

Stayed 4 nights in Sep 2024

10/10 Excellent

Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jonathan, didcot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Sofitel Nusa Dua, the team were welcoming and very friendly. Our room was ice cool and taken care of twice per day by the hotel team. We booked B&B, the breakfast was buffet stule with lots to choose from again coupled with very attentive service. We always managed to find places to rest at the couple of pools or the beach. The shuttle bus which is provided free is a great way to visit the Bali Collection, which has plenty of restaurants and shops to buy clothing and souvenirs. Great time and beautiful weather!
Stayed 17 nights in Sep 2024

4/10 Poor

Livia, Los Angeles

Stayed 1 night in Sep 2024

10/10 Excellent

Tian, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic family friendly hotel, quiet and clean, has everything you need for a relaxing holiday. Food is great, you can dine at the private beach too. The pool is massive and has a lot of sofa benches for you to relax. The hotel even has a departure lounge so that you can rest and wait for your flight after checking out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities
I have stayed at Sofitel previously and I will do so again. Nothing not to like.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing hotel. Staff all lovely and friendly. Pool is exceptional. Breakfast buffet exquisite. Drinks priced a little higher than other places but there is a little local warung selling cheap Bintang just north of the property 1 min walk away.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberley Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up pool right from the hotel
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sofitel Nusa Dua. The staff were friendly. The services were excellent and speedy when any request was made. Food was excellent. Generally very clean facility. Would definitely come back again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Franjo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Gurpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so welcoming and helpful. Amazing experience, I would highly recommend!
Stayed 8 nights in Aug 2024

2/10 Terrible

Edwin

Liked: Cleanliness, room comfort
Disliked: Staff & service
I will never comeback
Service was very slow and terrible. Staffs are not competent. It seems that they are lack of staffs. Check in and check out very2 slow, we have to wait for half an hour until somebody asssted you. Check out time is very unflexible and the staff rudely told us to check out of the room eventhough we're still having breakfast. And we were told that we couldn't extebd eventhough we want to pay, and when we checked on their website they still have some rooms availabilities This sofitel is really dissapointing and doesnt reflect the image of sofitel woldwide. I think thye are ruining the image of sofitel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Sofitel was one of the best hotels we have stayed at in Bali. the food was fantastic and lots of variety. the pools were brilliant. the staff are an asset to the hotel. will stay again and will recommend to friends.
Stayed 9 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and holiday
We had an amazing 2 weeks at this hotel we had a fabulous time the hotel is beautiful and staff are all amazing and can’t do enough for you , rooms very comfortable and clean pools and all restraunts are lovely . Very relaxing and will definitely go back again .
Stayed 14 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort, loved everything, room, dining, staff, pool and cleanliness. Nothing was ever too much trouble for all the staff. Our second time to stay and we will definitely be back again.
Stayed 8 nights in Aug 2024

4/10 Poor

Hendry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Door is unlocked and opened when we come back to our room after they cleaned our room. The new bath towel is wet and damp. Dirty and ripped pillow cases.
Stayed 2 nights in Aug 2024