Great location, lovely resort, wonderful place to vacation. Everyone who worked there did their best to insure a great stay. Two areas that need improvement, getting chairs and umbrellas at the beach and the front desk. Beach chairs were gone by 8 am, but about a third of the chairs were unoccupied until mid day. It was also a lengthy process to get chairs, and a negotiation if you needed more than two--the hotel has quite a few two bedroom suites. Other hotels have both a sufficient number of chairs and a better process to get them. We visited during late January. The other problem was the front desk, which operated differently than all other areas of the hotel. We asked for a one hour late checkout at the begining of our one week stay, were told to ask back 24 hours before checkout, and were told no. We were directed to the workout center to shower and change, a single shower with no curtain and no changing rooms. Not a great way to end an otherwise perfect vacation. Rooms are large, bedding was lovely, livingroom was large, but sofa stained and uncomfortable. Kitchen had a full sized refrigerator and microwave, needs a toaster. No homey details, only one picture on the wall in the entire place, but as it was the view we wanted, none of this was an issue, ocean view and sunsets were spectacular. Would definitely go again.