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"Shuttle bus driver is very responsive. Lobby staff are friendly. Easy check in and out."

"Loved the private bath"

"Great hotel in a really good location right by the train station and only 10-15 minutes walk to the castle. Room was clean, comfy and spacious. The onsen was really nice. Would definitely recommend this hotel and would stay here again"

"Excellent stay. Great room amenities. Only complaint is the hallway carpet on my floor was stained, but upon entering my room, it was perfect where it counted."

"The staffs wer super nice and made us comfortable. The place was nice and the room was bigger than other places. "

"朝食だけでなく夕食もついているのをチェックイン時に知りました。 イマイチと思ったのは、15F大浴場に行くのに部屋のドアを開けると寒い点だけです。 変な話ですが、料金をもうちょっと上げたら良いと思います。 今の料金ではコスパが高すぎて、ホテルの株主に申し訳なく思いました。"

"An amazing and memorable experience. Staff were also incredibly hospitable, even going out of their way to assist my party in booking tickets for the local bus. Highly recommend this Ryokan and onsen experience. "

"Nice onsen"

"Everything I’m looking for. Modern and clean. Quiet. Lovely view of city and mountains in the distance. Really easy to walk to from the main train station. Watch your maps first time, there’s a little parking lot with bridge to enter the hotel. Tub was bigger than usual nice for a soak. Everything you neee in the room like little fridge. "