JR East Hotel Mets Niigata

3.0 star property
Niigata hotel in Chuo Ward with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR East Hotel Mets Niigata

Exterior
Bar (on property)
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Room options

Similar properties

About the neighborhood

Map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086

What's nearby

  • Bandai Bridge - 18 min walk - 1.6 km
  • Toki Messe - 4 min drive - 3.6 km
  • Niigata Prefectural Civic Centre - 4 min drive - 3.6 km
  • Niigata City Performing Arts Center - 5 min drive - 4.0 km
  • Japan Sea Tower - 5 min drive - 4.5 km

Getting around

  • Niigata Station - 2 min walk
  • Niigata Airport (KIJ) - 26 min drive

Restaurants

  • ‪ぽんしゅ館 コンプレックス - ‬2 min walk
  • ‪にいがた すし 海鮮家 - ‬3 min walk
  • ‪TABI BAR - ‬2 min walk
  • ‪魚沼釜蔵新潟店 - ‬1 min walk
  • ‪天地豊作 - ‬3 min walk

About this property

JR East Hotel Mets Niigata

Hotel near Toki Messe
Take advantage of a grocery/convenience store, dry cleaning/laundry services, and a restaurant at JR East Hotel Mets Niigata. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a 24-hour front desk, and an elevator
  • A banquet hall, luggage storage, and free newspapers
  • A vending machine and 1 meeting room
  • Guest reviews say great things about the first-rate property condition
Room features
All 197 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator (on request)

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

Frequently asked questions

Is JR East Hotel Mets Niigata pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR East Hotel Mets Niigata?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at JR East Hotel Mets Niigata?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at JR East Hotel Mets Niigata?

Check-out is at 11 AM.

Where is JR East Hotel Mets Niigata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Aizu Yaichi Memorial Museum, Bandai Pavilion, and Bandai Bridge. Pier Bandai and Jotokuji Temple are also within 1 mi (2 km). Niigata Station is only a 2-minute walk.

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews" "
Rating 8 - Good. 185 out of 512 reviews" "
Rating 6 - Okay. 37 out of 512 reviews" "
Rating 4 - Poor. 10 out of 512 reviews" "
Rating 2 - Terrible. 3 out of 512 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noriko

Traveled with family
Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Hideki

Stayed 1 night in Jan 2023

10/10 Excellent

LORETTA, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

10/10 Excellent

EISUKE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Satomi

Stayed 1 night in Jan 2021

8/10 Good

Ekaterina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Niigate
Very good location, convenience for all kind of transportation, either bus or train. Nice and tidy room, really appreciated.
Stayed 2 nights in Jan 2020

4/10 Poor

ic

Traveled with family
Liked: Staff & service, property conditions & facilities
location is good, plenty of resturants around, but the twin room is too small.
Stayed 1 night in Dec 2019

8/10 Good

Yiu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location with helpful staff able to cater with all of our requests
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niigata
Great time in Niigata! JR Mets hotel in excellent location adjacent to the train station. Great morning buffet breakfast for 12.00 or grab a quick bite at the station. Staff very helpful... was able to send our bags ahead of us to Tokyo. Double room spacious enough for our big bags... beds a little too firm , but it’s ok
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Value breakfast Courteous staff Room bigger
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Highly recommend!
Very convenient location that I recommend to anyone looking to spend 1-2 days in Niigata: the JR/subway station is close by so it doesn't take a lot of time to get out of the area. The room was neat, spacious and the bed was very comfortable. As for breakfast, it is definitely worth it! I'll certainly go back. Only minus was the humid smell in the hallway but the room smelled fresh.
Stayed 2 nights in Mar 2019

8/10 Good

Kay, SG

Traveled with partner
Liked: Cleanliness
The hotel is situated right next to the JR station & surounded by a 7eleven, Niigata specialized stores, a sake museum, a very good izakaya restaurant, a cafe & a shopping area just around the corner, extremely convenient. Our room was spacious & clean, they only provide the standard basic amenities, so ladies don't expect any extras like sets of sample facial products & bath salt, like some hotels of the same standard would provide nowadays.
Stayed 5 nights in Feb 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant & this hotel is very convenient! Room was clean & spacious. Overall, a great experience st this hotel!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay at Hotel Mets Niigata was extremely enjoyable. The location was convenient to the station and shopping, especially in the cold weather. We would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if in Niigata
Much larger than a typical Japanese business hotel, typical Japanese cleaniness. Both heating and air conditioning works well. Directly connected to the Niigata station on the 3rd floor. 3rd floor has many shops including 24 hour convenient store and a sake vending machine shop.
Stayed 5 nights in Dec 2018