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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a 24-hour front desk connected to the convention center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Pool
Exterior
Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is AED 149
AED 182 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Aerial view

Howard Johnson by Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
5.8 out of 10, (1003)
The price is AED 110
AED 134 total
includes taxes & fees
2 Mar - 3 Mar
Howard Johnson by Wyndham Niagara Falls

About the neighborhood

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Indoor Waterpark - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and a TV in the lobby
  • Helicopter/airplane tours, a 24-hour front desk, and barbecue grills
  • Luggage storage, multilingual staff, and a vending machine
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Helicopter/airplane tours

Family friendly

  • Babysitting services
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video-game console

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 149 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 225 out of 1000 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Heather

For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Stayed 1 night in Feb 2025

10/10 Excellent

prasanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2024

8/10 Good

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location for a short stay under the budget
Stayed 1 night in Oct 2024

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Old property They charged me $10 for the parking. The room's smells so bad. Furniture is very old.
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

KANWARDEEP

Liked: Cleanliness, amenities, property conditions & facilities
A good stay on budget and close to everything.
Stayed 1 night in Aug 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
This is a hudden gem. Super clean big confortable beds clean and not expensive. Perfect for a 1 night get away.
Stayed 1 night in Nov 2024

10/10 Excellent

Arsh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 1 night in Nov 2024

4/10 Poor

Chandraman

Disliked: Cleanliness, staff & service, property conditions & facilities
Snow in parking area ciuld have been removed!
Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Amenities
Is a good place quieter good to relax
Stayed 2 nights in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and pleasant to stay with you. Til next time Thanks
Stayed 1 night in Nov 2024

8/10 Good

Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 1 night in Aug 2024

8/10 Good

Albin

Liked: Staff & service
Overall it was great and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Charene

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right, and we were very happy with the check-in process in the room
Stayed 1 night in Aug 2024

8/10 Good

Marie-Pier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Lyn

Liked: Staff & service
The family room was big, spacious for 6 people. The front desk staff were very nice. I have 3 complaints though. No hanger, no remote control for the TV and coffee is free for hotel guests but when i went to get coffee there was a sign saying the machine is out of coffee and the staff didn’t even made a new bunch.
Stayed 1 night in Dec 2024

2/10 Terrible

Surajkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is chargeable and no water drained in any of our rooms. we booked 4 rooms all together under different names. Very bad experienced.
Stayed 1 night in Dec 2024

6/10 Okay

waqas

Everything was just ok
Stayed 1 night in Oct 2024

2/10 Terrible

Leonor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs not safe
Stayed 1 night in Oct 2024

8/10 Good

Giri Babu

Ok
Stayed 1 night in Dec 2024

8/10 Good

Clarence

Liked: Staff & service
Decent room for family
Linen was clean and room was tidy, we stayed for 2 nights
Stayed 2 nights in Jul 2024

10/10 Excellent

Inaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, affordable and walking distance to Clifton hill
Stayed 1 night in Aug 2024

8/10 Good

Oshara Chamodi

Liked: Cleanliness, amenities, property conditions & facilities
it was near the waterfall and the room was neat and good.
Stayed 1 night in Aug 2024