If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
James River Inn & Suites Hotel
James River Inn & Suites Newport News
James River Inn & Suites Hotel Newport News
Frequently asked questions
Is James River Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at James River Inn & Suites?
Self parking is free at this property.
What time is check-in at James River Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at James River Inn & Suites?
Check-out is at 11:00 AM.
Where is James River Inn & Suites located?
Situated in Newport News, this hotel is within a 15-minute walk of Virginia War Museum and Huntington Park. Huntington Beach and Skiffes Creek Redoubt are also within 2 mi (3 km). Newport News Station is 17 minutes by foot.
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James River Inn & Suites Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 63 reviews
10 - Excellent
15
Rating 8 - Good. 7 out of 63 reviews
8 - Good
7
Rating 6 - Okay. 13 out of 63 reviews
6 - Okay
13
Rating 4 - Poor. 9 out of 63 reviews
4 - Poor
9
Rating 2 - Terrible. 19 out of 63 reviews
2 - Terrible
19
5.8/10
Cleanliness
6.0/10
Staff & service
4.4/10
Amenities
5.0/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
10/10 Excellent
Ron
23 March 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The James river hotel formally the King James is almost historical in Newport News. The hotel has been through VERY ROUGH times of people it's time in business. Overall it has truly stood the TEST OF TIME. The age of the rooms would be a five on my scale. However other than that I will stay again as I have done for over 40 years. God bless
Worst hotel I have ever stayed at it was 12° outside. They had no heat. He would not give us heaters or more blankets and could not get a refund.
Terrell
Stayed 2 nights in Feb 2025
4/10 Poor
Monique
6 April 2025
Disliked: Amenities
It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.
Monique
Stayed 2 nights in Apr 2025
4/10 Poor
Juan Carlos
7 April 2025
Disliked: Cleanliness, amenities
They don't provide hair dryer, the kitchen is nice and remodeled but the hotel does not not provide neither a coffee machine or toaster. The hotel have an ice machine in the alley but they disconnect it some nights. No extra blankets or pillows. Bathroom towels were very thin and cheap. If you like to have a cheap hotel, this is for you. For me I should have expected much more for what I paid for. I requested and was provided a non smoking room however one night the room above ours was occupied and I don't know how but we feel someone was in our room smoking, I waked very congested due to the cigarette smoke in our room.
The parking lot was full of junkies at night, every night leaving trash everywhere, definitively don't recommend and will never comeback.
For $ 10.00 more a night you can get a lot nicer and better hotels nearby.
Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.
Minor problem was a loose sink faucet handle. Only 2 thin bath towels and washcloths - no hand towels, bath mat or shampoo. Parking spaces are a little narrow. Otherwise no complaints.
Room does what it needs if you’re just staying the night. Nothing luxurious. Staff was friendly and easy to work with. AC was obnoxiously loud in our room, unsure if it’s just the systems they use. Tiny showers. Overall, you get what you pay for.
They seem to be trying hard to be the best of the worst. And they might be.
michael
Stayed 5 nights in Jun 2023
10/10 Excellent
Nicholas
2 September 2023
Liked: Cleanliness, staff & service, room comfort
Minimalist
Tears in the sheets, and plastic liner in bed. Only 2 pillows, 2 towels, 2 soaps, no shampoo.. very light on the extras. The location is great and the price was right, so that was good
Nicholas
Stayed 1 night in Sep 2023
6/10 Okay
Rebecca
5 July 2024
Liked: Cleanliness
the price was right
AC was leaking on the floor. No housekeeping for a 2 night stay. Shower was tiny, but I didn't end up using it anyway. There is a huge empty area that they could easily put in a tub. The few updates attempted just made the older features look worse. The only way to get to your room is past the office, which makes for a very long walk if your car is parked far from the office.
Rebecca
Stayed 2 nights in May 2024
10/10 Excellent
Storm
28 May 2024
Liked: Cleanliness, staff & service, room comfort
Decent stay
It’s an older motel so don’t expect the Hilton standards. They have cameras all over the place and a sign up that says no visitors so it was a very quiet place. They have a grass courtyard in the middle with a little garden so that was nice to see. There only parking is out front so you have to walk like we did to the back of the hotel. Beds were comfortable. No bugs. There was some damage to the inside doors but again it was old. Kitchen was nice only thing that seems updated. Wouldn’t recommend walking around barefoot in the room as my kids did and their feet were black by bedtime. Would stay here again if I needed something cheap and decent.
Picture on web didn't match. Shower is very small. Not worth the price. No chairs to sit in the room. Only one hanger to hang up your clothes. And the bed was uncomfortable
Gloria
Stayed 1 night in Apr 2024
6/10 Okay
Brittany
23 December 2022
Disliked: Cleanliness
There was a pair of used underwear hanging on the shower curtain rod when we arrived and no trash bags and only one trash can in general