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"Excellent service"

"Very good location and MRT station is just right beside the hotel. Two stops to Taipei 101 and three stops to CKS memorial hall. Staffs are very friendly. I will definitely stay there again. "

"Great hotel and excellent staff! The only drawback is the location, which is a bit far from the MRT stations. Good thing there is a taxi stand in the front. Love the pool and spa and look forward to my next stay. "

"It was great. From check in till check out it was excellent. Housekeeping is immaculate and efficient. We love the breakfast and that we can choose to have it in either Rainbow Terrace or Park Avenue. The spread is good and every day there is some different items. However if there were more different items it would be much better. The room is spacious and comfortable BUT the pillows are too soft; almost flat. And as a Gold member of Hotels.com I was disappointed that I was not upgraded even though I booked 3 rooms. At least upgrade my room it would be great so my family can gather for nightcap."

"Excellent location, very professional, friendly and helpful staff, excellent food options both for breakfast and dinner. "

"Convenient location with helpful staff and a clean room!"

"Not Quite. In between room to room. I can heard other room talking. "

"Great hotel with good price"

"The Shangri-La is always a winner. The staff is wonderful and speaks several languages. The hostess saw that my son had recently had a birthday and sent up a cake for him. The rooms are wonderful, a great place to relax, and it is well placed in Taipei. I can't wait to stay here again "