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"The mr polite Emilio in reception-he is super hosting, he know how to let you feel home . Thats why i its my second time in bernina hotel "

"Room - We stayed in the 'Lovely Room' for 4 nights which was actually quite spacious. It had a hairdyer, great toiletries, big TV with chromecast, small desk, speaker and an amp for a guitar! The slight quirks/issues was there was no storage space except for the small wardrobe. There is room for shelves/drawers underneath the main shelf so would be helpful if they added this. The room was unusually warm for January, the air con wasn't great but could at least open a window. The shower is a glass cube with an outside curtain for privacy - was fine for us but might not be everyone's cup of tea! There is a galley on each floor with an iron and where you can get tea, coffee and water which is great although the tap takes a bit of getting use to. The breakfast is really good with great choice and allergens are labelled. The staff are really friendly and the bar area and cocktails are great! If you forgo room cleaning the you get a free drink voucher for the bar which is great. The best part about this hotel is the location, right in the heart of the old town area and as within a shopping complex, its generally quite quiet. Only 10-15min walk from the station. Great hotel for the price! "

"Excellent staff - they managed an early check in for us which was very much appreciated with jet lag. Very clean hotel , nice large room Comfortable bed , great water pressure in the showers , robes etc and welcome swiss chocolate ! The soundproofing wasn’t the greatest - could hear traffic and other noise - which was ok at night because it was quiet- but tough to get a nap in the day to beat the jet lag. "

"Free transport I'd card with your staying in this hotel "

"Great hotel to stay while in Annecy. Walking distance to the old town and the lake. The room was very clean and comfortable - though the bed was much too hard for us. The hotel is very modern with modern decor. Breakfast was good in the restaurant overlooking the lake. We had a really great stay at Le Pelican hotel. "

"Good service!"

"5/5– fabulous front desk staff and rooms. Hotel is located on the lake with incredible views and a nice walking trail that circles the lake. I would recommend this hotel to abybody."

"the beds were absolutely amazing, the big fluffy towels were just perfect & the pillows are beautiful - the breakfast room and staff were so lovely and the food choices were so good (gluten free is well and truly catered) we would definitely recommend "

"This was a perfect location to access shopping and dining and the south waterfront. Also excellent access to the metro system - and you get free access for your stay! The rooms were sleek and modern, an ipad to control everything. Just did not like the "check yourself in/out"."