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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with a sauna and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Iron/ironing board, free WiFi
Hot springs
Standard Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is AED 327
AED 396 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 2 Twin Beds, Mountain View

Family Room, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Family Room, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 10
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view | Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view | Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Standard Suite, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds, Mountain View

Iron/ironing board, free WiFi

Superior Suite, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | Iron/ironing board, free WiFi

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view | Iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style) | Iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 10
  • 4 Twin Beds

About the neighborhood

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Rindo Lake
Located close to Nasu Safari Park, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Tenku no Mori, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and karaoke
  • A vending machine, an elevator, and a banquet hall
Room features
All 189 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Mini fridges and housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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8.0 out of 10, Very Good, 299 reviews
The price is AED 240
AED 264 total
includes taxes & fees
31 Mar - 1 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

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Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 299 reviews
Rating 8 - Good. 121 out of 299 reviews
Rating 6 - Okay. 34 out of 299 reviews
Rating 4 - Poor. 10 out of 299 reviews
Rating 2 - Terrible. 6 out of 299 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids pool and playgrounds are nice for children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ya Qi Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

6/10 Okay

Yuka

Disliked: Staff & service
Would have been ideal if you are traveling with small children.
Stayed 2 nights in Jul 2024

2/10 Terrible

Matsuri

Disliked: Cleanliness, amenities, property conditions & facilities
入口とに公園みたいな広場があり喜んでました。入ってすぐにもこどもが遊べるスペースがありました。 ウェルカムドリンクのコーナーが充実していてドライスナックやラスクがおいしかった。ただナイトタイムは子連れだらけでゆっくりなんてできません。ワンドリンクくらい部屋にもって行けた方が静かに過ごせる空間になるんじゃないかと思いました。隠れてドリンクもっていく人がたくさん見受けられました。 時間になっても取りに行く客が多くスタッフはかわいそうでした。 大浴場はゆったりしてました。 ドライヤーはリファでなくパナソニックのドライヤーでした。 バイキングはチェックイン時間で予約になっていて16:00でチェックインしたら19:30の最終でがっかりした。時間になり楽しみに行っても皿は空で盛っていく物がなくて困った。補充が遅く時間内に食べれない。時間きれで食べきれず残したのが心残り。トングはベタベタ、しゃぶしゃぶお湯が汚いし交換一切しないので高そうな肉がかわいそうでした。、刺身においては品切れ。そそくさと札を隠しありえない。スタッフに伝えたら謝罪があり、翌日の朝食はちゃんとしてました。片付けはテキパキとしててよかったです。もっと早くしてほしかったです。 フロントやバイキング会場のトイレは替えのトイレットペーパーの芯と袋が散乱、ゴミ箱溢れて汚い。個室にゴミ箱ダストボックスあれば見た目きれいになったのにな。 春休みの時期で平日でもたくさん人がいるのも分かりますが、スタッフ不足が否めません。 いざ寝ようと思ったら常夜灯がきれてがっかり。廊下つけて寝ました。二度と行かないと思いました。 星がたくさんついていたので期待が高かった分がっかりが多かった。星もつけたくない。ただ高い金を払わされました。 マナーの悪い客もたくさんいたのは事実です。もう少し促すポップがあっても良いのでは。 さばけないだけの客を入れたのがミスなのだと思った。
Stayed 1 night in Mar 2025

8/10 Good

MAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもが遊ぶスペースがあり、子どもたちが楽しく遊んでいました。
Stayed 1 night in Mar 2025

8/10 Good

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

shouhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウェルカムドリンクに感動しました
Stayed 2 nights in Mar 2025

8/10 Good

HARUNA

Liked: Cleanliness
普通の部屋に泊まったので、普通でした(*´-`) 子供用の動物の部屋などは、フロアからワクワクさせるような作りになっていてとても良さそうでしたよ。ラウンジや食事所も綺麗で子供とも快適に過ごせましたが、あまり子供が食べられるものがない印象でした(*_*)お風呂も広くて綺麗だったけど、ちょっと種類が少ない。 全体的に普通でした＾＾
Stayed 1 night in Mar 2025

8/10 Good

atsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な施設で良かった。小さい子連れでも不便はなく、周りも家族連れが多かったので過度な気遣いも必要なく安心して過ごせました。
Stayed 2 nights in Feb 2025

8/10 Good

Hayato

Stayed 1 night in Feb 2025

6/10 Okay

KAZUYA

Stayed 1 night in Feb 2025

10/10 Excellent

iida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

SAIKO

Stayed 2 nights in Feb 2025

8/10 Good

Mai

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Miki

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

junichi

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

MISA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な建物に大きいお部屋、眺めもよい。 ファミリー向けを意識してか温泉の温度は暑すぎない程度になっていました。 朝夕の食事も美味しかった。 観光地なので周辺に見て回る所も多いです。
Stayed 2 nights in Jan 2025

10/10 Excellent

miura

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンクの、システムが素晴らしい リピーターが、多く期待されるでしょう
Stayed 1 night in Jan 2025

10/10 Excellent

Michikane

Stayed 1 night in Jan 2025

10/10 Excellent

Ayumi

Stayed 1 night in Dec 2024

8/10 Good

yuu

Stayed 1 night in Jan 2025