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"Checkin was efficient & well explained. Provided with a code to access room. No key. Pleasantly surprised on entering the room with great view of Mt Fuji from the window. Room very comfortable with 2 beds, a separate sitting area Japanese style, kettle with amenities available from reception. Staff were very good & very attentive to requirements. Access to a rooftop area to admire Mt Fuji. We were lucky with clear days. Breakfast was included with my room - either Japanese cuisine , which was very tasty or international - egg & ham sandwich. Coffee, tea , juices are available. Ate at the restaurant which had a limited menu of 2 items. The ramen was very tasty. Hotel is approx half hour walk from kawaguchiko station. Also a short walk to the lake. Restaurants in the locality requiring a walk from the hotel. Bicycles are also available for hire to explore the area. I enjoyed my stay at Haostay & thank the staff for welcoming nature. Would recommend Haostay. "

"Smooth check in process, friendly staff, delicious food, great hot spring experience, and stunning lake views. Every wonderful thing you can imagine for a short holiday you can get it here. "

"Everything is perfect"

"Great ryokan to experience a traditional Japanese vacation"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Simple hotel but it has everything you need. The staff is very friendly. I stayed at this hotel to climb Mount Fuji. It was perfect for my needs! Bed is very hard but I like it. Breakfast simple but good. I would stay again! "

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "

"Just a fabulous experience "

"Staff can speak English and Mandarin. They are very helpful. "