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"Excellent "

"We checked in room too small. Got upgraded to larger room. Very clean comfortable and buffet convenient. Mahalo "

"Great hotel, very clean and well maintained. Staff were very friendly and helpful. Great location next to Shin-Yamaguchi Station. I recommend staying here 👍"

"I loved my experience staying at KAI. The Osen was lovely; there was also cold sake, green tea, ice cream, hot tea, and many other beverages for guests to enjoy after using the Osen. The library was quiet to do some work, with snacks and drinks also available. The breakfast and dinner were good. Overall, my stay was terrific. The staff was courteous and attentive. "

"Toyoko Inn in Shin-Yamaguchi is handily situated 5 minutes walk from the shinkansen lines. It is a good, basic, business hotel. There were free breakfasts."

"I'd never stayed in a ryokan before, but have always heard what it was like. I can confidently say, after being in this one, that ryokans are an exceptional place to relax. The traditional rooms are spacious, has a great views, and sleeping in a futon on tatami is a classic for a reason! The amenities are very nice too, with two whole building's worth of stuff! A public bath, karaoke, arcade, bowling, an izakaya, etc. Probably the only thing I would like is wifi in the room (it's only otherwise found in the lobby). But other than that, a wonderful experience I am glad to have had!"

"Japanese trad room with lovely staff and retro restaurant Lovely experience "

"Worth every cent we paid as it had two large beds and plenty of room to move around. The small breakfast was good to start the day of and the free parking was close by."

"What a great refreshing spot to find during a hot and busy trip. The owners go over the top to ensure your stay is everything you hope. I can’t say enough good things about them. Thank you "