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Hotel Urashima

3.0 star property
Nachikatsuura ryokan in Katsuura with spa services and a 24-hour front desk

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Photo gallery for Hotel Urashima

Hot springs
Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe
Hot springs
Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe
Spa
Nestled in Katsuura, Hotel Urashima offers a serene retreat with an indoor mineral hot spring and rejuvenating spa services. Take in the tranquil atmosphere of the garden, challenge yourself at the arcade/game room or stay connected with public area WiFi. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AED 339
AED 377 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Suite)

In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building) | In-room safe

Traditional Room, Non Smoking (Japanese, Main Building)

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
  • Harbor view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Non Smoking (Japanese, Nissho Wing)

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View) | In-room safe

Twin Room, Non Smoking (Sanjokan, No View)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Suite Room)

In-room safe

Traditional Room, Non Smoking (Sanjokan Suite Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Twin Futons

View all photos for Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building) | In-room safe

Twin Room, Non Smoking (Main Building)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe

Traditional Room, Non Smoking (Sanjokan Executive Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 6
  • 5 Twin Futons and 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking (Sanjokan Japanese Style)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western) | In-room safe

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Smoking (Japanese, Nissho Wing)

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western) | In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 5
  • 5 Twin Futons and 2 Twin Beds

View all photos for Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House) | In-room safe

Room, Non Smoking (Run of House)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sanjokan suite room with open-air bath (Pacific side)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan suite room with open-air bath (Pacific side)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Main building Western-style room (non-smoking)

In-room safe

Main building Western-style room (non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

In-room safe

Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Corner Japanese-Western room(non-smoking)

In-room safe

Sanjokan Corner Japanese-Western room(non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room (Pacific side/non-smoking)

In-room safe

Sanjokan Japanese-Western style room (Pacific side/non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Sanjokan Japanese Style Room (somking,Pacific Side)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan Japanese Style Room (somking,Pacific Side)

  • Sleeps 4
  • 5 Twin Futons

View all photos for Sanjokan VIP room(non-smoking)

In-room safe

Sanjokan VIP room(non-smoking)

  • Sleeps 7
  • 2 Double Beds and 5 Twin Futons

View all photos for Sanjokan corner suite(smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite(smoking)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Main Building Japanese Style Room（Non-smoking）

Bathroom | Hair dryer, slippers, towels, shampoo

Main Building Japanese Style Room（Non-smoking）

  • Sleeps 5
  • 6 Twin Futons

View all photos for Nisshokan Japanese-style room (non-smoking, Pacific side)

Hair dryer, slippers, towels, shampoo

Nisshokan Japanese-style room (non-smoking, Pacific side)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Nagisakan Nisshokan Japanese Style Room(non-smoking)

Hair dryer, slippers, towels, shampoo

Nagisakan Nisshokan Japanese Style Room(non-smoking)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Nisshokan Japanese-style room (smoking, Pacific side)

Interior

Nisshokan Japanese-style room (smoking, Pacific side)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Nagisakan Western-style room (non-smoking, Katsuura Bay side)

In-room safe

Nagisakan Western-style room (non-smoking, Katsuura Bay side)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sanjokan suite room with open-air bath (Katsuura Bay side)

Dining

Sanjokan suite room with open-air bath (Katsuura Bay side)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Sanjokan corner suite (non-smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite (non-smoking)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Sanjokan Suite Room (Non-Smoking Room)

Dining

Sanjokan Suite Room (Non-Smoking Room)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Non-smoking single room (no view)

In-room safe

Non-smoking single room (no view)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Sanjokan Suite Room (Smoking Room)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan Suite Room (Smoking Room)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Sanjokan Western Style Room (non-smoking)

In-room safe

Sanjokan Western Style Room (non-smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sanjokan Western-style room with a view of Nano (non-smoking)

In-room safe

Sanjokan Western-style room with a view of Nano (non-smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

Dining

Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

Dining

Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Nagisakan Japanese Style Room

Bathroom | Hair dryer, slippers, towels, shampoo

Nagisakan Japanese Style Room

  • Sleeps 5
  • 5 Twin Futons

View all photos for Nisshokan VIP room

In-room safe

Nisshokan VIP room

  • Sleeps 7
  • 2 Double Beds and 5 Twin Futons

View all photos for Nisshokan Special Room

In-room safe

Nisshokan Special Room

  • Sleeps 7
  • 2 Double Beds and 5 Twin Futons

Similar properties

Hot springs

KAMENOI HOTEL NACHI KATSUURA

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 70 reviews
The price is AED 304
AED 335 total
includes taxes & fees
16 Feb - 17 Feb
KAMENOI HOTEL NACHI KATSUURA

About the neighborhood

Map
1165-2 Katsuura, Nachikatsuura, Wakayama, 649-5334

What's nearby

  • Katsuura Fishing Market - 7 min walk
  • Nachi Waterfall - 11 min drive
  • Kumano Nachi Taisha Shrine - 12 min drive
  • Seigantoji Temple - 12 min drive
  • Kumano Hayatama Taisha - 13 min drive

Getting around

  • Kii-Katsuura Station - 13 min walk
  • Nanki - Shirahama Airport (SHM) - 94 min drive

Restaurants

  • ‪お食事処山賀 - ‬8 min walk
  • ‪竹原 - ‬16 min walk
  • ‪桂城 - ‬6 min walk
  • ‪まぐろ三昧那智 - ‬6 min walk
  • ‪いちりん - ‬18 min walk

About this property

Hotel Urashima

Ryokan located in Katsuura
An indoor mineral hot spring (onsen), a garden, and an arcade/game room are just a few of the amenities provided at Hotel Urashima. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Other perks at this ryokan include:
  • Free self parking
  • A 24-hour front desk, free newspapers, and an elevator
  • Meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 393 rooms have comforts such as air conditioning, in addition to perks like safes and free bottled water.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hair dryers and shampoo
  • Heating and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 6562 ft from 9:00 AM to 7:00 PM

Things to do

  • Arcade/game room
  • Spa services

Family friendly

  • Arcade/game room

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Free WiFi in public areas has a 10-device limit
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Urashima Ryokan
Hotel Urashima Nachikatsuura
Hotel Urashima Ryokan Nachikatsuura

Frequently asked questions

Is Hotel Urashima pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Urashima?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Urashima?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Urashima?

Check-out is at 10:00 AM.

Where is Hotel Urashima located?

Located in Katsuura, this ryokan is within a 10-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Katsuura Fishing Market. Ashiyu Takinoyu and Fudarakusanji Temple are also within 3 mi (5 km). Kii-Katsuura Station is 13 minutes by foot.

Hotel Urashima Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 211 reviews
Rating 8 - Good. 83 out of 211 reviews
Rating 6 - Okay. 25 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 5 out of 211 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaining

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rowan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

deng fu

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Stayed 1 night in Nov 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

yuk yin

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!
Stayed 4 nights in Nov 2024

8/10 Good

yiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They don’t tell you about the smell of sulphur.
The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Stayed 2 nights in Oct 2024

10/10 Excellent

simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put - the two cave onsen at this hotel are fantastic. And indeed, there are several other onsen pools to choose from too. I was lucky to go when the sea was quite rough, and sitting at the front of the cave onsen, soaking in the hot spring while watching the waves breaking on the rocks outside was a really soul satisfying experience. The hotel itself is like a wild bubble-era project and is simply huge with plenty to explore. It was hard to take it all in - I was really absorbed just wandering around. The (seemingly) endless escalator ride up to the adjoining hotel block was a bit unique to try too. There is a helpful mini-bus and turtle themed ferry to and from the town centre ( only 10 minutes walk from station to ferry / bus) and it runs frequently. Can’t say there there were many dining options within the hotel itself, the breakfast and evening buffet are just fine plus two extra small cafe style casual restaurants on-site. No bar or coffee shop ( but you can sit in and eat snacks / coffee at the on-site Lawsons convenience store. Nothing gourmet - come for the onsen, not for dining. (though some decent small dining places in town if you wish to hop over on the ferry and back) The room was huge with a nice sea view in our case. Futon style sleeping was comfortable. Everything clean and working. All in all - lovely! I and my wife had a very memorable break here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel a 5 minute ferry ride from town. We stayed in a spacious Japanese room with fantastic ocean views. The onsen was amazing, in a cave right next to the ocean where you could watch waves crashing while bathing. Buffet breakfast and dinner were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arianna Van

Traveled with family
The cave onsens are wonderful and we loved our breakfast looking out at the rocky coast and crashing waves at breakfast. The hotel is a 1960s throw-back and well-maintained and very reasonably priced. Great hiking on Kumano Kodo nearby and sightseeing.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel in a cute fishing town. The decor is very dated but this added to the experience for us. We opted for a Japanese style room looking over the ocean. The room was big and the view was great. Evening buffet was fine. We didn’t try the breakfast option. Used both the boat and shuttle to get to and from the hotel and both worked well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric, Vancouver

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing awe-inspiring experience
Amazing stay - especially the cave onsen and the views on top of the mountains; the retro classical video games next to the cafeteria also bring back lots of memories
Stayed 1 night in Oct 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it!
Either the car or ferry were prompt in picking people up. The hotel is beautiful, and the food was delicious. I loved going to dinner in my slides and yukata. Service and amenities were top notch, the onsen was a once in a lifetime experience. The town itself is charming.
Stayed 2 nights in Sep 2024

6/10 Okay

Brenda, Tokyo

The cave onsen is gorgeous
Stayed 1 night in Sep 2024

6/10 Okay

George

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
2 nights at Hotel Urashima
Our stay at the hotel was just ok. The hotel is from 1957 and is an aging relic of what I am sure was a once glorious hotel. Much of the hotel appeared to be shut down to guests and falling into a bit of disrepair in places. The lobby was supposedly renovated recently and a Lawsons general store has been added which is nice. The traditional Japanese room was nice and clean in comparison to some of the more common areas of the hotel, much of the furnishings appear to be original many of which are falling apart 2 of the 3 chairs i sat in literally came apart and needed to be pieced back together. The traditional mats for sleeping are not enough padding if you have a bad back you will want to have them triple stacked at minimum. The windows needed cleaned everywhere we went. The pop up shops are cute but limited the kids arcade was adorable and the game tables were a cute addition. The two main attractions 1- the Onsen I hear was great from my travel mates but I did not partake - Its traditional Japanese so take notice you may only enter nude. I feel they could make one onsen swimsuit optional since they have several just my opinion. 2 - the space elevator was not in service that i saw the two days we were there which was a disappointment since I had read that the views were spectacular. Use the elevator to see the sunrise which is spectacular but wear bug spray! the buffet had huge variety but it expensive! Overall the stay was fine would love to come back after renovations
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Traveled with group
Great location Poor upkeep
Stayed 3 nights in Aug 2024

6/10 Okay

NITHI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel, have several onsen, cave onsen is special, breakfast and dinner need to improve, from station walk to ferry only few minutes and hotel have boat or shuttle send you to hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cave hot springs and views!
This hotel was amazing. A sprawling property built into the side of a mountain. So many onsen. The cave onsen were spectacular. There were many restaurants, convenience store, shops and an arcade.
Stayed 1 night in Jul 2024

10/10 Excellent

jiagang, Cary

Liked: Cleanliness, amenities
Good place
Stayed 1 night in May 2024

10/10 Excellent

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those who are looking to luxuriate in the onsens of the Kii península… This is a place not to be missed. The cave onsens, especially, were both gorgeous and healing… The other ones perhaps a bit rundown, but still quite a treat. The staff were great (and multi-lingual) and my room was squeaky clean. Highly recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Gayle, Soquel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last year I tried their wonderful onsen that faces the sea. It was fantastic. When I returned to Japan, I made reservations at this hotel and upgraded to a room that had an ocean view. It was fantastic. The room included a half board which is breakfast and dinner. Staff are helpful. The room was very clean and quiet.
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Mixed feelings on this hotel. Paid for a nice room that was non smoking but the room was constantly filled with smoke air which was coming from a vent in the ceiling. The smoke was so bad that I felt sick most of the night and even 24 hours later throat hurts. The hotel was no very accommodating or apologetic. No discount. No concessions. I did not sleep but maybe 4 hours first night. Was a real hassle and disrupted a time where I had meant to sleep and relax. Had to pack my stuff up and move but Also sit in the smoke filled room for 2 hours waiting for other room. Love hot springs but the smoke room was not ok. Unhappy they didn’t offer any discount. Be cautions when booking here. It’s a gamble.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Urashima w wonderful Onsen
Old & dated hotel. But very unique & wonderful amenities. Great service, very clean rooms, comfortable stay!
Stayed 1 night in Dec 2023