Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants and 6 outdoor pools

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Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
On the beach, white sand
Sundeck
Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Hot Tub
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 22 of 22 rooms

Double Family (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Double Family (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

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About the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 6 min walk - 0.5 km
  • Albufera Natural Park - 3 min drive - 2.1 km
  • Playa de Can Picafort - 8 min drive - 3.8 km
  • Alcúdia Port - 10 min drive - 7.4 km
  • Alcúdia Beach - 13 min drive - 4.9 km

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Grupotel Alcudia Pins

Family-friendly hotel near Playa de Muro
At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a vending machine
  • A gift shop, multilingual staff, and ATM/banking services
Room features
All 598 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • Mini fridges, microwaves, and toasters

All inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, German, Norwegian, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 14.00-14.00 for adults and EUR 7.00-7.00 for children
  • 5 restaurants
  • 2 poolside bars and 3 bars/lounges

Restaurants on site

  • Bufet principal
  • Green & Grill
  • Taverna
  • La Bambola
  • The Garden BBQ

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Shopping
  • Hot tub

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Desk
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

Self parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Check-out is at noon. Late check-out is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.

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Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 18 out of 94 reviews
Rating 4 - Poor. 9 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Antti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024

8/10 Good

Heikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

6/10 Okay

Christina

Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

4/10 Poor

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Way to much noise from a stage in the evening and way to small of a pool area when you compare it to how many guests there is
Stayed 7 nights in Jul 2022

4/10 Poor

Denis

Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

6/10 Okay

Arie

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Stayed 12 nights in Jun 2023

6/10 Okay

Verified traveler

Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, property conditions & facilities
Kommen wieder
Stayed 1 night in Sep 2024

10/10 Excellent

Elisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

nicoleta

Liked: Property conditions & facilities
È un struttura grande con tante possibilità di rilassarsi sia in spiaggia che nelle piscine,acqua del mare appena esci dalla struttura cristalină ,tutto perfetto,personale cordiale e gentile
Stayed 2 nights in Sep 2024

8/10 Good

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt 👍
Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Stayed 10 nights in Aug 2024

4/10 Poor

k

Stayed 1 night in Aug 2024

6/10 Okay

miriam

Stayed 9 nights in Aug 2024

6/10 Okay

Sophia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Pau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Volveremos sin duda
Stayed 3 nights in Aug 2024

2/10 Terrible

Malin

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SÉJOUR HORRIBLE
On devait avoir un logement avec vue sur la grande piscine en étage on s est retrouvé au rdc j avais précisé loin des ascenseurs pour être au calme c était tellement bruyant que nous nous sommes pas reposé !!! Au final votre Apart hôtel était nul et pourtant on est pas chiant d habitude
Stayed 7 nights in Aug 2024

6/10 Okay

Ruth-Marie

Disliked: Cleanliness, property conditions & facilities
Alcudia pins
Veldig små og trange rom. Såvidt man kunne gå forbi sengen. Passer for 2 personer, ikke en familie på 4. Dårlig renhold rundt bassengområdet og fellestoaletter.
Stayed 11 nights in Aug 2024

2/10 Terrible

Manuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
BUEN HOTEL PARA PERSONAS SIN NARIZ
El hotel está bien, le falta un poco de mantenimiento en algunas áreas comunes. En las noches toda la zona tiene un fuerte olor a heces que no te permite caminar por las áreas comunes o bien utilizar el balcón, las habitaciones se pasa es olor fecal, este olor comienza a las 11 en punto PM y dura hasta las 6 am que es cuando cambia el viento, ES HORRIBLE , y la respuesta del hotel es que es un problema de la planta de tratamiento que tiene la zona lo cual afecta a todos los hoteles, está info está en internet “mal olor en Platja muro” si bien no es un problema del hotel directamente , afecta directamente a los huéspedes y trabajadores los cuales también se quejan de tener que dormir todas las noches con el olor a heces que es más fuerte de lo que podrían llegar a imaginar. las toallas se cambian solo los lunes y jueves, si las quieres cambiar antes como para además del olor a heces no tener olor a humedad debes pagar 1 euro por toalla. la piscina la cierran a las 6 PM y se oscurece a las 10 PM.
Stayed 4 nights in Aug 2024