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"Really good stay and friendly staff."

"Stayed in the Annex which is the Old Railway Station at Keswick. The room was well decorated with heavy curtains,you could also control the temperature in the room,the bed was extremely comfortable. The bath was very large,and the water was lovely and hot,which was ideal after long walks during the day. We stayed room only,which was ideal for us on this occasion,Keswick is extremely busy all year round and during our stay there,you basically have to book everywhere."

"Stayed in the Winander Club, room 888 which was excellent. The hotel and grounds are beautiful and well maintained. The staff were very helpful and friendly and we had our own reception area which was quick. Our room as on the top floor with only one other room. We had a really comfortable bed, bath in main room, good. Size bathroom with nice products and complimentary sweets. But by far the best selling point is the room balcony with amazing views of lake Windermere. Nothing better than sitting have a morning tea / coffee looking at the lake and fells in the cool morning air. Ultimately we can't fault this hotel and our going to look to make it out base to celebrate our wedding anniversary every year. Our only suggestion would be for there to be outside towels to dry off plastic balcony furniture and perhaps blankets so you can spend more time enjoying the outside room space as there are no heaters."

"The property was very professionally run, my only negative comment is one of the ground floor rooms would have been better for my mum, but I appreciate that they only have two available "

"Room was very clean and tidy.Everything was good except the T V did not work.Receptionist replaced T V when we were out so all good."

"great stay only think they could do is some biscuits and better coffee"

"Stayed here many times and it never disappoints. Highly recommend if you’re staying in or around Grasmere"

"Wonderful decor and dinner"

"This is a really, really lovely hotel. It is a little bit of a step back in time, but in a lovely way. A really grand building that has been well kept whilst it is still possible to imagine how grand it would have appeared to people when first built. It made me smile whenever I was walking around it. I was there on business, but Carlisle seems like a very interesting place ... I will be back to both Carlisle and the Crown and Mitre!"