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"The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent. "

"Everything is great except how spread out the property is. You sleep in one building, eat in another, work out in a 3rd. That said, all that means is that you plan your time. "

"The staff are amazing! Everyone goes the extra .mile and thet exceed expectations every time. Our company uses this hotel often and will continue to do so. Value for money and good located."

"Everything was perfect "

"Hotel staff was amazing. They made my stay extraordinary. They really seemed to care about their customers. Food was outstanding. The location was very good. If I ever return I would definitely stay here again."

"Very comfortable rooms, excellent service and just a lovely place to stay."

"Was awesome "

"Very pleasant stay"

"Ubumwe has always been a top choice for my visits to Rwanda"