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"Staff was super friendly, and was ready to help"

"I had an extremely disappointing experience when I booked a stay at this property. After arriving at Nairobi airport, I took an Uber to the location, arriving just around midnight. Upon arrival, we waited at the gate for approximately 15 minutes before a man came out. He appeared either upset or as though he had been woken up, and immediately demanded to know if the reservation had been paid. I showed him proof of payment through the Hotels.com app, but he continued to scrutinize it, seemingly...

"This is a typical guesthouse. It has a warm and friendly staff and a nice property. They will go out of their way for you! But typical for a guesthouse, you must leave your key when you go out. Bring your own shampoo, etc, and hair dryer."

"Nature. The place is so green and homely. However, The hot water system was not working. Ruth one of the staff had to boil water for me. That was kind of her "

"Very comfortable and friendly "

"Peter was an excellent host! He took great care of me and made sure I had everything I needed. There was an unexpected change to an alternate location instead of the guest house location that I booked which was a little confusing on arrival. Luckily I did not miss the pool. Meals served were very good and much appreciated. Food prices were not disclosed in advance but were reasonable. Peter made my stay enjoyable!"

"My girlfriend and her father showed up and were told their reservation was not recognized and that Expedia had not paid them nor protected the reservation although this was confirmed more than a month in advance."

"It is a fraud. It doesn’t exist. We arrived to the place, we walked all the street along and we didn’t see any signs of the hotel. We called them and when they answered they said us that they would call back. Because they didn’t we called them once again after 30 minutes waiting at the street, they didn’t answer just sent us the sms that the reservation was cancelled at 18. in the day of the reservation. They are deceivers. "

"Hon house was easily the best place I’ve stayed in years - beautiful uniquely furnished rooms with art from the Continent and Lebanon. The gardens and eating areas are beautiful and lush with vibrant bird life. Staff was so friendly and helpful, food delicious. Hob house was an incredibly peaceful retreat whether you are relaxing or working - recommend it highly and will definitely return! "