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"We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel "

"Very cozy and beautiful boutique hotel with great attentive staffs. Onsen is quite the standard. Room and general areas were very clean. A little far to walk to and from the parking area but it is only because we stayed during the snowy season. Otherwise, all perfect and will go back if i plan anything at furano again."

"It was amazing clean and well amenitized hotel. Public bath was very cosy and clean. It was overall highly recommended in my view. "

"The location is top notch! Just few minutes drive brings you Aeon and Sapporo drug store. Apartment was so well maintained, spacious. We had a great stay at this place"

"Staff is very helpful and nice. Hotel is clean and room is spacious."

"The staff was very helpful. The included breakfast was fantastic. I'd stay there if I visited Furano again."

"Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey."

"Quiet and soothing location on the foothills of ski slopes . Kitchen is very thoughtfully stocked with pots and pans , cups and even salt and pepper and soya sauce . Even toaster, kettle, coffee machine , rice cooker , fridge, microwave are all provided in the room . Views are breathtaking. There is a washing machine and even soap is provided. Size of rooms and bathrooms are really big in comparison to general Japanese hotels .Many supermarkets are a within a 2 min driving distance .No restaurant or cafe in the property . Reception team is very helpful . Enjoyed our stay. "

"The hotel is in woods, and very quiet. We drove on a cart around the property, and picked up some vegetables that the hotel grows and use for the meals. The breakfast was very good."