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Hotel Star Montreal

2.0 star property
Hotel in Montreal, near Old Port of Montreal

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December 2024

Photo gallery for Hotel Star Montreal

Lobby sitting area
Parking
Reception
Superior Double Room, 1 Queen Bed, Balcony, City View | In-room safe, free WiFi
Flat-screen TV

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | View from room

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Balcony, City View

Superior Double Room, 1 Queen Bed, Balcony, City View | View from room

Superior Double Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | View from room

Economy Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, free WiFi

Family Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
910 Maisonneuve Blvd East, Montreal, QC, H2L 1Z1

What's nearby

  • Old Port of Montreal - 18 min walk
  • Montreal Convention Centre - 20 min walk
  • Notre Dame Basilica - 3 min drive
  • Bell Centre - 4 min drive
  • McGill University - 5 min drive

Getting around

  • Lucien L'Allier Station - 4 min drive
  • Berri-UQAM Station - 4 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 18 min drive

Restaurants

  • ‪Tuttifrutti Place Dupuis - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pizza Pizza - ‬2 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Rôtisserie St-Hubert - ‬3 min walk

About this property

Hotel Star Montreal

Hotel near Old Port of Montreal
Located close to Montreal Convention Centre and Notre Dame Basilica, Hotel Star Montreal provides a free manager's reception and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, tour/ticket assistance, and multilingual staff
  • Concierge services and smoke-free premises
Room features
All guestrooms at Hotel Star Montreal include perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free reception
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Free newspapers (weekdays)
  • Safe

Policies

Check-in

Check-in start time: 6 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Centre Ville
Centre Ville Hotel
Hotel Centre Ville
Hotel Stay Centre Ville
Hotel Stay Centre Ville Montreal
Stay Centre Ville
Stay Centre Ville Montreal
Hotel Star Montreal
Star Montreal
Hotel Star Montreal Hotel
Hotel Star Montreal Montreal
Hotel Star Montreal Hotel Montreal

Frequently asked questions

Is Hotel Star Montreal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Star Montreal?

Check-in start time: 6 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Star Montreal?

Check-out is at 11 AM.

Where is Hotel Star Montreal located?

Located in Ville-Marie, this hotel is within 1 mi (2 km) of Old Port of Montreal, Montreal Convention Centre, and Notre Dame Basilica. McGill University and Bell Centre are also within 2 mi (3 km). Berri-UQAM Station is only a 4-minute walk and Beaudry Station is 5 minutes.

Hotel Star Montreal Reviews

Reviews

6.8
Rating 10 - Excellent. 149 out of 625 reviews" "
Rating 8 - Good. 185 out of 625 reviews" "
Rating 6 - Okay. 138 out of 625 reviews" "
Rating 4 - Poor. 83 out of 625 reviews" "
Rating 2 - Terrible. 70 out of 625 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not go there again.
Smallest hotel room ever seen in my life. The sheets were clean and bathroom looked ok, but bathroom had not been cleaned properly. Everything looked like it was falling apart, mattress was busted, very poor noise insulation (could hear full conversation from the girls in a room down the hall)...dissapointing
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jess

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Ramandeep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enter as there were fights and police outside. Did not appear to be a one time thing. Not a safe or comfortable place to stay whatsoever.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great we stay again next time I’m in Canada
Hello it’s was very nice !! The service was great and customer service was great also
Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I got harassed by an employee.
Left early. One employee was insane and knocked on my door to yell at me. Save yourself and go elsewhere. Not worth paying less.
Stayed 2 nights in Oct 2019

8/10 Good

RJohnson, Australia

Traveled with partner
Liked: Staff & service
This place was actually fine, better than I had anticipated. The guy running the place was really nice and helpful. It seems as though he is all the staff, he cleans the rooms and checks people in, he also lives there. The rooms weren’t the cleanest but they were fine. Overall everything was perfectly fine and reasonable
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Good Value, Great Location for the Gay Village
Good value for price point. Close (walking distance) to St. Catherine Street and LGBT-friendly businesses. Bed was comfy for two people. Bathroom was a bit on the small end, but functional (even with the weird toilet handles). Parked in a metered spot across street, which was pretty easy, meters were free after 2100/9 pm (granted this was a Monday night in late August). Check-in was listed at 1800/6 pm but I got in later. I would've appreciated an extra towel or two but not the end of the world. Some reviews on other sites made Hotel Star Montreal seem terrible, but the price was good and it met expectations. Many reviews talked about thin walls, but that was not a problem (again it was a Monday night). It's not fancy by any means, and if you're looking for a hotel with a gym/pool/bar/parking structure etc., then you might search elsewhere. If you're looking for a well-priced place that meets basic needs, then this is a good option.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay if you're looking for affordable accommodation in a great location. The A/C works well, there is cable television (although it's SD) and a fridge in the room that will freeze beverages if you set it cold enough. This is NOT the Ritz! Don't expect to live like a monarch here, but the staff are very friendly, and the rooms are a good size. Suggestions to the property include replacing all the electrical outlets as they are loose, and perhaps painting the handrails black as to not show the dirt of people touching them all the time. I can "fix up" these problems, contact me if you like.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash cans all over the place overflowing, in the lobby old microwaves and inadequate customer service. There is rarely an employee around the place, it seems like this place is run by one person. And when the employee do arrive they are very reluctant to help you if you get confused in any way. Also, don't ask for early check-in unless you are "a month early", as I discovered through a phone call with the "hotel" owner where he ranted for 20 seconds straight and then closed the phone. You get what you get considering the price-point. Not very spacious as the photos show also. Overall, don't book this place unless you have absolutely nowhere else to go, there are much better options.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ran down motel. This place should not be classified as a hotel
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Emma, Ottawa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not as pictured! It looked like your standard old building in Montreal when we arrived. When we were checking in, we were having a decent chat with the person at the front desk since we are both from the same part of town in Ottawa, he jokingly said he would give us a clean room. Thought nothing of it at the time as the lobby seemed clean, but dated in terms of decor. If what we got was a clean room, I can't even imagine what the dirty room would have looked like. I'm not even sure where to begin. The balcony felt like it was going to fall of the side of the building if a strong breeze came by. The mini fridge was not plugged in and when opened smelt like rotting fish; we had to air out the room. The walls and baseboards were filthy, from what looks like years of dust and grim. The shower was so moldy and full of soap scum you felt like you needed to take another shower right after. I would have taken photos but we didn't want any reminders of how filthy the place was. I would not recommend this hotel to anyone.
Stayed 1 night in May 2019

2/10 Terrible

E, Ottawa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not as pictured! It looked like your standard old building in Montreal when we arrived. When we were checking in, we were having a decent chat with the person at the front desk since we are both from the same part of town in Ottawa, he jokingly said he would give us a clean room. Thought nothing of it at the time as the lobby seemed clean, but dated in terms of decor. If what we got was a clean room, I can't even imagine what the dirty room would have looked like. I'm not even sure where to begin. The balcony felt like it was going to fall of the side of the building if a strong breeze came by. The mini fridge was not plugged in and when opened smelt like rotting fish; we had to air out the room. The walls and baseboards were filthy, from what looks like years of dust and grim. The shower was so moldy and full of soap scum you felt like you needed to take another shower right after. I would have taken photos but we didn't want any reminders of how filthy the place was. I would not recommend this hotel to anyone.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very very poor customer service...I rate them as zero/10
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very welcoming the man who owns the hotel went above and beyond upgraded our room to a bigger room free of charge because we had a lot of luggage with us. He also walked us to the bus stop helping us with our luggage at 2am overall a very pleasant stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel, the locarion, price, the employees are very friendly and respectful. Great place
Stayed 1 night in Mar 2019