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"The staff at the front desk was not friendly. A bit rude in my opinion. Room service took over an hour when we were told it would take 20-30 minutes. Staff at bar and restaurant were very friendly. Rooms are very outdated. The bed was uncomfortable, the floor in the room and bathroom was bowed and felt like it was sinking every time we walked in it. There was also a very potent sewer odor. When we asked about it we were told they were cleaning out the drain and there was nothing they could do...

"Easy stay as all is convenient "

"Trip for a business trip and my family was with me. Convenient for when I when to a meeting and my family was able to spend the morning at the adjacent shopping center. Not over crowded mall."

"It is a really good hotel good location and excellent service . They only thing my bath tub was old need an update . Pressure water was low around 7:30 - 8:00 AM. But everything else was great . "

"Nice place to stay always save and in a good location "

"Good place"

"El agua se quedaba estancada en el lavabo y en la regadera. "

"I always enjoy my stay at Camino Real Monterrey!! It has great facilities and their rooms are always clean. 💯"