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"Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special. "

"Beautiful resort hotel! Very clean, friendly staff, excellent food and amenities. Ping pong, darts, exercise classes, spa, 8 clean pools, just walk steps to the beach. Amazing customer service! The staff speaks many languages, Greek, English and German. True Cretan food with amazing chefs! Again, best resort that takes care of everything for you! From excursions with lunch to romantic dinners on the beach. They truly have not forgot any detail! A great place to getaway and truly feel like you are on a vacation where everything is taken care of for you! "

"Really liked the hotel facilities. Food was really good, especially breakfast, and meat and desserts were delicious. Also had drinks on tap all day eg soft drinks and coffee. Staff were really helpful and efficient. Also area around the hotel was nice with several interesting shops and cafes in close proximity. Easy to get to and from Heraklion via buses 1 to Heraklion and 6 back to the hotel. Both stops very close to the hotel. Its a very interesting city. Also really close proximity to the beach, just past the bar. I'd definitely recommend staying here. "

"It had everything you need. We were there in April 2025, in offseason. So some restaurants weren't open. But i would stay again"

"The temperature of the outside hot-tub should definitely be warmer. Not tepid. "

"Such a fantastic customer service. We have nothing but praise for this lovely hotel and all of the staff. There was nothing too difficult or strange. We got caught in the strikes and arrived early and they had the room so let us checkin early. The half board was excellent with great meat at the taverna and there was so much food at breakfast as well. Beautiful setting and easy and comfortable room with a private pool, perfect for family! "

"We stayed at Agapi Beach Resort from 27/10 to 03/11/24 for the third consecutive year. This place never fails to disappoint. Beautiful hotel complimented by the fantastic staff. The accommodation is lovely and cleaned thoroughly every day. The food is lovely and varied each day. As you walk around the hotel the grounds are immaculate with an array of trees, bushes, plants and flowers. Numerous pools dotted about. The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough. Just something about the place that just makes us want to go back every year. Hopefully we will again in 2025. "

"While we were a little surprised at the ruggedness of the trail to the beach, everything else was wonderful. John was friendly, responsive to our requests, a very gracious host. Lots of little amenities to make our stay easy. "

"This property has a sister property that is right on the sea. We were invited to use both its beach seating and its pool. There was also a delicious breakfast included in our stay. The staff at both properties were warm and helpful. My travel friend is Celiac and the restaurant went out of their way to accommodate her needs. The only downside was the neighbourhood was limited other restaurants. It's very much a resort neighbourhood, so having a car would be helpful if you want to have better dining options."