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"CONVENIENT"

"I stayed here because there was a pool. When I arrived about 8 or 9pm there was a self-check-in at the gate. I was not sent a code, but a friend who spoke French called and got it for me. It was not sent through Hotels.com or by email. Without calling I would have not been able to stay here at all and would have been far from Agen with no room. It is VERY FAR from Agen, not in Agen as listed on the hotels.com site. The pool was covered for the night and opened at 8am the next morning. Check-out was at 10. There is no ice machine, no refrigerator, no hotel staff. I got up at 8 to use the pool for an hour. When I checked out the hotel front desk person called a cab for me. It was about 30 euro to get back to Agen. This is the only person I spoke to during my entire stay and she was lovely and helpful and understanding of my baby French as I counted on my fingers to tell her my room number. If you aren't prepared for this odd system, you will not be able to check-in if you arrive late. There is an elevator. There is no communication with guests. Pool is very small and was being cleaned during the one hour I was able to use it during my stay. I swam anyway, but the vacuum was underfoot and would not have been safe for children to swim."

"We spent almost a fortnight in this beautifully restored house right on the square in Castelsagrat. We had a wonderful time. It is very large house and very comfortable for 5 persons as it has 2 great bathrooms with very nice showers. There are 2 big bedrooms and there is really a 3rd ante-bedroom which is adjacent to one of 2 bathrooms. Through this ante-bedroom you reach the very spacious front bedroom looking out onto the Square. The 2nd bathroom, equally great bathroom with shower, has a small room containing the washing machine off it, and this bathroom serves the rear huge bedroom, overlooking the courtyard garden. The rooms have good shutters to keep the house cool as it can be warm in Summertime, and it was during our stay. We did not use the pool really as we were a party of 4 adults and were part of a big party of visitors to the area and had access to a larger pool during our visit. But it would be suitable for children, especially in the heat it would be a welcome facility. If you do travel with children, be sure you have a tv package like Netflix or equivalent as there is a tv appliance but there is no tv signal here. The rear courtyard is well shaded and cool, and we ate outside on a few occasions. The house has a good kitchen and a nice large fridge freezer. And there is a choice of 2 coffee machines, we used the filter coffee maker mostly. So, all in all, the facilities are very good. Alain provided plenty of information leaflets of what one can do in the"

"Excellent"

"Wonderful location with splendid views over river from large room. We extended to 8 nights so obviously good but tiny tiny wardrobe so clothes around room. However , we saw other rooms had much larger later so should have asked to change. Excellent overall"

"The room was extremely cold . Left over of toilet paper . Hair around towel . Only one tower . The blanket very thin . I think it’s over rated . That was the first and last in "