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"Excellent"

"Good"

"So, I missed my flight out of Guadalajara to Acapulco, and needed a place to stay for the night. I remembered seeing that there was a Hard Rock Hotel in Guadalajara, so booked a room and caught a cab from the airport. From the moment I got out of the cab, I was impressed. This place looks and feels like a 4/5 Star resort. It's quite lovely inside and out. Checking in was great and the person who helped me even asked which floor I preferred, and then gave me a corner unit, which was great. The rooms are super cool, modern, unique, and comfortable. bathrooms are fantastic with walk in shower with rain head shower. Restaurants are amazing and I mean seriously wonderful. The rooftop pool is also a treat, with wonderful views and great service for drinks and food. Everyone there is super friendly and actually wanting to help. I was so impressed that I cancelled my reservations at a different Guadalajara hotel after I returned from Acapulco, to stay here another night, and it was equally as great. I plan on returning...and everyone who reads this should plan on checking it out."

"love it "

"Recently, we stayed at this property for 16 nights. The hotel has a very minimalist look throughout. The room was very clean and the bed was comfortable. The AC worked the entire time. We are very low maintenance, so we didn't require much from the cleaning staff other than toilet paper, clean towels, and clean linens. Regardless, the cleaning lady (i forgot her name) was always attentive to our needs and did so with a smile. Front reception staff were always friendly and helpful. The hotel is located in the Centro Historico which is close to a lot of shopping, eating, site seeing, and entertainment. Definite 2nd stay."

"Great concierge and helpful plus clean, remodeled interior and rooms."

"Hotel was really nice and well worth the value we had no complaint's, the hotel is super clean and the staff was very friendly. The hotel is like a 2 minute walk to Avenida Chapultepec which has multiple bars and restaurants. "

"Todo muy bien. El desayuno buffet rico. Personal en todas las áreas muy amigables. Bien situado. Colchón cómodo; solamente me hubiera gustado tener la opción de almohada delgada."

"The hotel was very clean. Not once did we feel unsafe. Located near many restaurants, walking distance to lots of places. The staff was very helpful, will definitely stay again! "