Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Designer store
2 bars/lounges, poolside bar
Building design
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Spa
  • Bar
The current price is AED 438
AED 526 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Private bathroom
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bathtub and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Private bathroom
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Separate bathtub and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 3 min drive
  • Plaza del Sol - 5 min drive
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a body wrap, a massage, or aromatherapy at the onsite spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • Tour/ticket assistance, luggage storage, and an elevator
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 348 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 340 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sessions

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM–3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1267 out of 1842 reviews
Rating 8 - Good. 293 out of 1842 reviews
Rating 6 - Okay. 146 out of 1842 reviews
Rating 4 - Poor. 70 out of 1842 reviews
Rating 2 - Terrible. 66 out of 1842 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel clean and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit I will go back
Stayed 4 nights in Jan 2025

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience, Great staff and courteous service. Will recommend to all travelers
Stayed 1 night in Jan 2025

10/10 Excellent

CESAR MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality and attention very satisfying
Stayed 2 nights in Feb 2025

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 2 nights in Jan 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice place to satay
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Jan 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff was extremely helpful and friendly! Definitely staying here again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Service was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and view of the city
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great size rooms
Stayed 4 nights in Dec 2024

10/10 Excellent

Teresa Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms are spacious and have great views.
Stayed 1 night in Oct 2024

10/10 Excellent

Derian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around experience. Continues with new reservations and they respected to give me my same room. Will definitely return
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping, food, and ambiance! If the movie theater had been open that would have been great!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Staff are great and very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Jardiel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very nice
Stayed 1 night in Dec 2024