Search Villas in Merstone

"Great"

"My daughter (8) & i often go book a hotel stay to escape, and this is by far the top of our list now. Ive dropped a star for comfort only because the twin beds are too hard for me. Many prefer a hard bed so thats personal preferences really. The pool is beautiful and very clean along with the hottub the views of the garen are stunning. The staff were welcoming and accommodating. Having a little chat with my daughter when ever she wanted to chat. They seemed to have time for us."

"I appreciated the staff for many reasons. I did have to wait for my room after getting off the cruise ship early and expected that. I worked and took a nap in the lobby. One very kind young man who was working in the dining/kitchen department approached me when I woke up to ask if I was ok. He told me he had been very worried about me but when he asked his manager if he should wake me up, he told him to let me sleep. He just wanted me to know he kept an eye on me to make sure I was ok. How sweet is that?! Later that night I was chilled and my room wasn't warm enough. The front desk staff brought me a folded double duvet and a space heater and I slept soundly and warmly all night. I feel they all went above and beyond. The proximetry to the train station is a bonus. "

"Great staff couldn't more helpful "

"Wonderful hotel close to docks and shops. "

"Lovely hotel. Cosy room. Friendly staff. Good location."

"Had an overnight stay before travelling home from a family funeral. Great place, great staff will probably stay again sometime in the future and use some of their leisure facilities."

"Everything first class. Staff very knowledgeable and helpful. Appreciated our luggage being taken to and from our room. Standard room very comfortable and spotlessly clean. Enjoyed using the coffee machine and appreciated the excellent breakfast tea and china teapot. Lovely biscuits and complimentary gin too. Also liked the chocolates and handwritten postcard for my husband's birthday, a nice gesture. Made full use of the spa facilities the following morning namely the pool, jacuzzi and relaxation room. Would highly recommend a stay here."

"Absolutely spotless room. Staff very friendly and helpful. Extremely good value. Will happily return."