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"Staff was clear and helpful. Gave good guidance to visiting Bruges. Access was easy to find following the GPS. Room was spacious and clean. It was also quiet although the hotel was pretty full. Bed was comfortable. No frills but still really well done. "

"The hotel was immaculate and the staff helpful. Only criticism I can find was the lack of storage space in our family room. No coat hooks and nowhere to place clothes. Had to leave them all in the suitcase until ready for use. "

"Amazing hotel for families.The family suite really spacious and clean.Kids room with bunker beds, kids book and teddy bear. Very friendly staff, welcome drink champagne and small plush toys for the kids. Room with a nice view and very comfortable bed. Wood room card, no plastic. Special kids box with shampoo and bath amenities. Morning breakfast buffet very good with a lot of options and everything really tasty and fresh. Totally recommend it for a family stay. "

"Lovely hotel, great location and the staff were really friendly. The only downside was the lack of onsite parking, however the overnight car parks luckily aren’t that expensive. "

"Friendly staff and a really nice buzzy vibe. Worth renting bikes as the walk is tiring after a day of sightseeing. Will definitely be back."

"Staff were very welcoming and helpful. The hotel is beautiful and our room was extremely comfortable. Breakfast had a good variety of food on offer and the atmosphere in the dining room was very peaceful. The hotel is very close to the main square making it an ideal location from which to discover Bruges. Our stay felt peaceful and luxurious. Would definitely recommend! "

"Fantastic location"

"By far the best hotel in Gent, only a few minutes walk from the centre, really good food options in the hotel and nearby. The rooms are amazing with a real luxury feel."

"The property was beautiful and it made us feel like we were in a fairytale. Just beautiful. Modern bathrooms and top amenities. "