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Kamikouchi Onsen Hotel

2.5 star property
Ryokan in Matsumoto with a coffee shop

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January 2025

Photo gallery for Kamikouchi Onsen Hotel

Property amenity
Japanese-style Room with Toilet, Shared Bathroom, River View | In-room safe, desk, laptop workspace, free WiFi
Lobby
Property amenity
Twin Room with Toilet, Shared Bathroom, Mountain side | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

View all photos for Twin Room with Toilet, Shared Bathroom, Mountain side

Twin Room with Toilet, Shared Bathroom, Mountain side | In-room safe, desk, laptop workspace, free WiFi

Twin Room with Toilet, Shared Bathroom, Mountain side

Highlights

Refrigerator
TV
Spring water bathtub
Separate bathtub and shower
Electric kettle
Daily housekeeping
Desk
Laptop workspace
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room with Toilet, Shared Bathroom, River View

Japanese-style Room with Toilet, Shared Bathroom, River View | In-room safe, desk, laptop workspace, free WiFi

Japanese-style Room with Toilet, Shared Bathroom, River View

Highlights

Balcony
Refrigerator
TV
Spring water bathtub
Separate bathtub and shower
Electric kettle
Daily housekeeping
Desk
  • River view
  • Sleeps 2
  • 2 Twin Futons

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Exterior

Kamikochi Imperial Hotel

Free WiFi
Breakfast available
Housekeeping
24/7 front desk
9.0 out of 10, Wonderful, (164)
Kamikochi Imperial Hotel

About the neighborhood

Map
4469-1 Kamikochi Azumi, Matsumoto, Nagano, 390-1516

What's nearby

  • Kappa Bridge - 15 min walk - 1.3 km
  • Kamikochi Trail - 17 min walk - 1.5 km
  • Kamikochi Visitor Center - 17 min walk - 1.5 km
  • Taisho Pond - 4 min drive - 2.5 km
  • Shinhotaka Ropeway - 27 min drive - 30.0 km

Getting around

  • Shin Shimashima Station - 51 min drive

Restaurants

  • ‪炉裏御食事処 - ‬18 min drive
  • ‪グレンパークさわんど - ‬12 min drive
  • ‪平湯民俗館 - ‬12 min drive
  • ‪やどり木 - ‬12 min drive
  • ‪中の湯温泉旅館外売店 - ‬7 min drive

About this property

Kamikouchi Onsen Hotel

Property highlights
Kamikouchi Onsen Hotel provides amenities like an indoor mineral hot spring (onsen) and a coffee shop/cafe. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi.
Additional perks include:
  • A gift shop and an elevator
Room features
All 55 rooms have comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Shared bathrooms with spring water tubs and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shared bathroom
  • Spring water bathtub
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by public transportation.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

The property is closed between May 08 and July 16.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN Matsumoto
KAMIKOUCHI ONSEN
KAMIKOUCHI ONSEN HOTEL Ryokan
KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN HOTEL Ryokan Matsumoto

Frequently asked questions

Is Kamikouchi Onsen Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kamikouchi Onsen Hotel?

Kamikouchi Onsen Hotel doesn't offer parking.

What time is check-in at Kamikouchi Onsen Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Kamikouchi Onsen Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Kamikouchi Onsen Hotel located?

Situated in Matsumoto, this ryokan is within 1 mi (2 km) of Tashiro Bridge, Kappa Bridge, and Kamikochi Trail. Kamikochi Visitor Center and Weston Relief are also within 1 mi (2 km).

Kamikouchi Onsen Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating. Room rate is rather expensive.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. Nice and friendly staff. Highly recommended
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful onsen inn
This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...
Stayed 1 night in Sep 2018

4/10 Poor

NOBUAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
散策ツアーは残念だった
フロント等では親切な応対で感じが良かった。サービスで実施されていた早朝のガイド散策が、団体客の都合に合わせてコースが変更されて、本来の目的地(大正池)まで行かず。朝の大正池を期待していたので、とても残念。ガイドに期待して散策ツアーに参加したが、最初から言ってもらえれば、散策ツアーに参加せずに一人でもっと朝早くに行った。結局、途中からツアーを離れて一人で大正池まで行ったが、時間を無駄にした気分。 それと、ベッドのシーツにシミがあってあまり気分の良いものではなかった。 部屋は締め切っているにもかかわらず、虫が何匹も発生。殺虫剤が大活躍でしたが、これは仕方ないですよね。
Stayed 1 night in Aug 2019

10/10 Excellent

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さまの心遣いは素晴らしく、温泉は最高です。
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川側の部屋に8月に夫婦で3泊しましたが、お部屋、お食事、露天風呂付き温泉、スタッフの方々の対応も全てとても良かったです。朝食はお野菜の種類が豊富なバイキングでとてもヘルシーでした。一つだけ、ホテルの玄関が21時半に閉まることで、夜に星空を見たかった我々としては、これが残念なことでした。
Stayed 3 nights in Aug 2019

10/10 Excellent

Ryo, 横浜

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に非常に満足です。 スタッフさんの対応も丁寧で心地の良いサービスでした。 是非また宿泊したいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Jessie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again in next trip
The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Stayed 1 night in Sep 2018

8/10 Good

Ryoji

Liked: Cleanliness, staff & service
歴史ある良いホテルです
歴史のあるホテルであり、もてなしの心配りが感じられ、気に入りました。 露天風呂温泉も良かったです。
Stayed 1 night in Sep 2018

6/10 Okay

あずき, 埼玉

Liked: Staff & service
温泉が良かった
温泉がよかった。午後7:00から7:30のあいだに男女風呂が入れ替わり、その時間帯以外は温泉に入り放題で、足の疲れも取れました。大正池から河童橋までの観光にはオススメです。バスターミナルと少し離れているので、帰りに荷物を一旦取りに帰るには不便。バスターミナルに荷物を預けてから、最終日は散策しました
Stayed 1 night in Aug 2018