Matsue New Urban Hotel

3.5 star property
Unwind with a cup of coffee while taking in local art and history steps away from your hotel.

Choose dates to view prices

Photo gallery for Matsue New Urban Hotel

Exterior
Public bath
Exterior
In-room safe, desk, laptop workspace, soundproofing
Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AED 179
AED 197 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 49 of 49 rooms

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Hair dryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 3 Twin Futons

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Hair dryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 2 Twin Futons

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 3 Twin Beds

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 2 Twin Beds

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

Superior Japanese-Style Room-Main Building (6 Tatami Mat)

  • Sleeps 3
  • 3 Twin Beds

Single Room With Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Twin Beds

Superior Japanese-Style Room-Main Building (4.5 Tatami Mat)

  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

Annex Single, Lake View

  • Sleeps 2
  • 2 Twin Beds

Annex Regular, Twin, City View

  • Sleeps 2
  • 2 Twin Beds

Annex Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Main Building Standard, Twin, City View

  • Sleeps 1
  • 2 Twin Beds

Annex Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

Annex Superior, Double, City View

  • Sleeps 1
  • 1 Double Bed

Main Building Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Annex High Floor Deluxe, Triple With Bath, City View

  • Sleeps 5
  • 3 Double Beds

Twin Room With Lake View

  • Sleeps 4
  • 2 Twin Beds

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room Viewbath-Non-Smoking-Annex

  • Sleeps 4
  • 2 Double Beds

Main Building Standard, Double, City View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Twin Bed

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 3
  • 3 Twin Beds

Annex Superior, Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 2
  • 2 Twin Beds

Run Of House

  • Sleeps 2
  • 1 Twin Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Shinjiko Ohashi Bridge - 3 min walk
  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 20 min walk
  • Izumo Airport (IZO) - 28 min drive

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Hotel near Matsue Castle
Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with conference space and a restaurant.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A gift shop, ATM/banking services, and a 24-hour front desk
  • A banquet hall, an elevator, and a front-desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 1980 for adults and JPY 880 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space

Spa

  • Body treatments

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Matsue New Urban Hotel?

Self parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Check-out is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 128 out of 354 reviews
Rating 8 - Good. 143 out of 354 reviews
Rating 6 - Okay. 62 out of 354 reviews
Rating 4 - Poor. 9 out of 354 reviews
Rating 2 - Terrible. 12 out of 354 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Stayed 2 nights in Sep 2024

10/10 Excellent

Willy

Liked: Amenities
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024

10/10 Excellent

Lap Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue.

10/10 Excellent

YONGJIN

Good
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kiyonori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ビュッフェが秀逸至極! スタッフの気配りも良いですし、大満足の宿泊でした。
Stayed 1 night in Jan 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Stayed 1 night in Dec 2024

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました!朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
Stayed 2 nights in Dec 2024

10/10 Excellent

shigemi

Liked: Cleanliness, staff & service, property conditions & facilities
施設が新しく快適でした。朝食も豊富で美味しかったです。
Stayed 1 night in Dec 2024

10/10 Excellent

Yoshihito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で使いました。立地面等とても満足出来ました。
Stayed 2 nights in Nov 2024

6/10 Okay

Yuzo

Liked: Cleanliness, staff & service, amenities
部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。 良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
Stayed 1 night in Dec 2024

6/10 Okay

'Sakiko

駅前ということで,とても便利が良く,移動するには最適でした.
Stayed 1 night in Nov 2024

6/10 Okay

sogabe

タクシー予約出来ず 朝食は 朝でも良いですよと言われたので 朝に 朝食を注文したら 断られた 他は 普通ですね
Stayed 1 night in Nov 2024

8/10 Good

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宍道湖を望む景色は良かったです。宍道湖駅からは近いですが、松江駅は遠かったです。
Stayed 1 night in Nov 2024

4/10 Poor

Junko

Disliked: Room comfort
館内が暑すぎました。
Stayed 1 night in Nov 2024

8/10 Good

shinji

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
空調設備が部屋で出来ずに暑い 暖房では暑いので冷房にしたかったが出来なかった
Stayed 1 night in Nov 2024

10/10 Excellent

yosio

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

akie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

MASAKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
松江駅、松江城、宍道湖に近く、清潔な室内で快適でした。
Stayed 1 night in Nov 2024

8/10 Good

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も、部屋から見える景色も綺麗だし、交通の利便性も良し!周辺には飲食店も多く、ホテルを拠点にたくさん楽しめました。
Stayed 2 nights in Nov 2024

8/10 Good

mie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024