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"No welcome ' pack ' not even a bottle of milk. Light fittings missing. Main bed the worst ever experienced. The central heating did not work, we sat in overcoats and blankets. Heating set at 16deg. in the middle of winter !Hostess indifferent , realised her responsibility, refused to speak to us and told the agency to ask us to leave due to heating problems and her concern with her insurance Gave full refund but our stay to be near our family was ruined due to lack of maintenance. A disgrace to...

"The house itself is good, comfortable, and fairly reflects the listing, with ample space for a large house party. However, our otherwise enjoyable experience was let down by the lack of attention to detail, in terms of house-keeping and maintenance/repair. When paying a top-end price (about 7k for 4 nights) it was disappointing that several lights did not work (including bathroom lights, dining room main light, bathroom mirror light), the Aga never got up to cooking temperature even after 4 days...