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"Everything good"

"Really enjoyed our stay here. Very clean, staff extremely helpful and breakfast buffet was great. Would definitely recommend staying here. "

"The Hotel is excellent. There are currently renovations going on which means there are workmen on site but in the main the work was carried out discreetly. Except on Thursday evening when hammers and drills were being used right next door to our bedroom. Whilst this was probably a genuine error, hotel staff were slow to stop the noise which was annoying to us and other residents. Instead of immediately dealing with the problem staff wanted to give us explanations as to why this work was necessary. That is not good enough when you are charging the room rates that are being made. The noise was stopped but it took over an hour. This is poor customer service."

"This is an excellent place to stay, staff treats you like the most important person in the world. I always regret staying in another hotel (to try them) in madrid, and always appreciate it when I come back to the Barcelo Emperatriz!"

"Nice Hotel close to the Airport, Room are clean, big, updated, hotel is very nice inside, very friendly staff."

"Beautiful hotel in great location. Friendly staff. Spacious and clean room. Highly recommend."

"Great staff, close from everything you need"

"New hotel so things are clean and nice. Airport shuttle was excellent. Pool and some of the landscaping not finished beginning of May. Although close to the airport, we didn’t get a lot of noise from aircraft. "

"Good value, despite not being on the affordable side"