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"Very friendly and helpful staff. Our room was freezing when we got in. The hot tub is broken. The key pad on the pool door is broken. This is all we have encountered so far. "

"Little outdated"

"The staff is very friendly and easy to work with. The price was very fair. It is conveniently located. We had a pleasant experience."

"Good place "

"They have a great exercise facility. Great views of the mountains. "

"Our stay was for a special occasion and to check off a bucket list to climb the Incline. The Cliff House was so historically excellent and different for us. The only thing we think would improve this is if the hotel host could provide information about the incline and how to get reservations as we didn't now reservations were required. "

"We stayed for a night with family. The hotel is clean and comfortable. Will stay again!"

"We came in from Texas. The outside looked a little outdated, but once we walked in, the front staff was very knowledgeable, nice, and helpful. The courtyard looked like the pictures that were online. It feels real, homie. The pool was well-maintained and clean, and towels were provided. Our room was spacious and immaculate. The cleaning staff was great. They were very attentive and friendly. The complementary breakfast was great, the in-house restaurant was amazing and so was the service. The front desk clerks were amazing. They provided us with information about their local entertainment and attractions. What a great value. We would stay again when we are in the area. It is centrally located to everything."

"The staff was exceptional. Very accommodating and personable, making communication easy. The knowledge of the building's history was incredible."