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Mercure Manaus Hotel

3.5 star property
Suburban Manaus hotel connected to a shopping center, a quick walk to Manauara Shopping

Choose dates to view prices

Photo gallery for Mercure Manaus Hotel

Sports facility
Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Aerial view
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
The current price is AED 310
AED 316 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Clothes dryer
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Clothes dryer
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Mário Ypiranga Monteiro, 1000, Adrianópolis, Manaus, AM, 69057-000

What's nearby

  • Manauara Shopping - 9 min walk
  • Amazonas Shopping - 4 min drive
  • Teatro Amazonas - 4 min drive
  • Port of Manaus - 5 min drive
  • Amazon Arena - 6 min drive

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 25 min drive

Restaurants

  • ‪Hon Café & Work - ‬2 min walk
  • ‪Café da Manhã - Quality Hotel Manaus | Atlantica Hotels - ‬1 min walk
  • ‪La Vaca Negra - ‬4 min walk
  • ‪Restaurante Terra & Mar - ‬1 min walk
  • ‪Choupana Restaurante - ‬4 min walk

About this property

Mercure Manaus Hotel

Hotel near Manauara Shopping
Located close to Hospital 28 de Agosto and Amazonas Shopping, Mercure Manaus Hotel provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • A 24-hour front desk, a vegetable garden, and a TV in the lobby
  • Meeting rooms, a banquet hall, and an elevator
Room features
All 91 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: BRL 70 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (721 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Bulk dispenser for toiletries
  • Desk
  • Dryer
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 70 per person
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

There is no hot water on site
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus

Frequently asked questions

Does Mercure Manaus Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mercure Manaus Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Manaus Hotel?

Valet parking is available for BRL 30 per day.

What time is check-in at Mercure Manaus Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Manaus Hotel?

Check-out is at noon.

Where is Mercure Manaus Hotel located?

Located in Adrianopolis, this hotel is within a 10-minute walk of Hospital 28 de Agosto and Manauara Shopping. Amazonas Shopping and Mindu Municipal Park are also within 3 mi (5 km).

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Mercure Manaus Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 218 reviews
Rating 8 - Good. 85 out of 218 reviews
Rating 6 - Okay. 35 out of 218 reviews
Rating 4 - Poor. 16 out of 218 reviews
Rating 2 - Terrible. 11 out of 218 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 10 nights in Apr 2024

8/10 Good

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Stayed 3 nights in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Location, price, big room and big bed, good service. All what you want in a hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cristan

Liked: Cleanliness, staff & service, property conditions & facilities
It would be better if the check in was faster!
Stayed 2 nights in Jul 2023

4/10 Poor

GERALDO

Disliked: Staff & service, property conditions & facilities
Estadia decepcionante
Hotel precisa de uma reforma pois tudo é velho elevador, banheiro,corredor...
Stayed 1 night in Oct 2024

10/10 Excellent

PASCHOAL

Stayed 1 night in Oct 2024

2/10 Terrible

CHANGYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Helton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Otimo hotel
Stayed 2 nights in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção!
Hotel bem localizado, quartos bem espaçosos, café da manhã bem completo. Os quartos e o hotel em si já dá sinais de precisar de uma reforma, mas voltaria tranquilamente.
Stayed 3 nights in Jun 2024

8/10 Good

João

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

EDNILSON

Stayed 2 nights in Jun 2024

10/10 Excellent

Cristiano

Stayed 1 night in May 2024

8/10 Good

Andre

Stayed 2 nights in Apr 2024

6/10 Okay

Pedro Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel meio sucateado !!
Hotel tá mal cuidado, cortinas furadas, café da manhã péssimo, sem opções, a única coisa boa foi a hospitalidade e educação dos funcionários, por sinal excepcional !
Stayed 4 nights in May 2024

10/10 Excellent

Loriane

Stayed 1 night in Apr 2024

4/10 Poor

Erasmo G F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Água fria para o banho
Quero expressar nossa insatisfação com a hospedagem no Hotel Mercure Manaus durante o período de 11 a 15/05/2024. Durante a estadia, enfrentamos problemas significativos que afetaram negativamente nossa experiência. No primeiro dia, o Sr. Erasmo Vieira, hospedado no apartamento 801, não teve acesso à água quente. Este inconveniente persistiu até o dia 14/05, quando fui transferido para o apartamento 505, que felizmente tinha água quente disponível. No apartamento 505 o problema foi o barulho do aparelho de ar condicionado. O Sr. Marcos Knosel ficou 3 dias sem água quente, sendo transferido para o apartamento 106 no dia 13/05. Essa falta de água quente tornou extremamente difícil para nós tomar banho, tanto pela manhã quanto à noite, o que é essencial para nossas rotinas diárias, especialmente considerando a natureza do nosso trabalho. Como palestrante e diretor, é imperativo que mantenhamos uma aparência profissional e bem cuidada em todas as circunstâncias. Escolhemos o Hotel Mercure Manaus principalmente pela sua localização conveniente em relação ao nosso escritório de trabalho e esperávamos uma estadia confortável e sem problemas. Dada a inconveniência enfrentada durante nossa estadia, solicitamos gentilmente uma compensação adequada pela rede Accor, seja na forma de desconto em futuras reservas ou outra forma de compensação que julguem apropriada.
Stayed 4 nights in Mar 2024

8/10 Good

SANGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
그럭 저럭
조식 수준이 낮아짐.. 예전 처럼 푸짐하지 않고 뭔가 인색해진 느낌을 지울 수 없네요.
Stayed 5 nights in Feb 2024

10/10 Excellent

HORTENCIO

Stayed 1 night in Feb 2024

4/10 Poor

Bruno Jose

Liked: Cleanliness
Disliked: Staff & service
Não vale o preço que cobra
Atendimento da recepção no check in foi péssimo, deveria se chamar decepção. Parecia que que estava pedindo esmola no hotel. As instalações são mais ou menos não tem nada que justifique o preço da estadia. O estacionamento engana, na descrição do hotel fala disponível mas não relata que é pago e é caro, divide o estacionamento com quem mora no hotel. O café manhã é ruim e os funcionários parecem que estão em trabalho escravo, me senti ate mal em está tomando café lá. Com certeza não volto. A única coisa que valeu a pena foi a localização.
Stayed 3 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimentos atenção de todos os funcionários foi excelente em especial a Marília do front desk . Local próximo a shopping com várias opções de alimentação. Café da manhã “justo”. 4 andar pouco barulhento pois janelas não são anti ruído. Quarto limpo diariamente, recomendo e voltarei.
Stayed 6 nights in Oct 2023

10/10 Excellent

Simone Joffely

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2023