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"Generally, ok. Service was good. The daily breakfast spread hot section changes everyday which was refreshing. However, the wall paper was kind of old and peeling. Canndo with a refresh."

"Overall good no complain"

"ok"

"The room service was unsatisfactory. The bedsheets were not clean, the iron and ironing board were dirty and the iron was not functional. The cups were not washed, and despite three attempts to get a clean kettle (including a promised delivery the following morning), none was provided. A complaint about the malfunctioning mini-fridge was ignored, and there was also a disruption to the water supply. "

"1) Hope to have more accessible features inside bathroom. Floor is slippery. 2) Room aircon seems to be non-adjustable. Extremely cold at night. Feels stuffy when aircon is switched off. even got mosquitos. 3) Variety of TV channels seems better than when we last visit 2-3 years ago. Room service staff is considerate to put more bottles of mineral water for us . 4) Conciege staff are helpful when assisting us with the luggage and my mum who is with wheelchair. Thank you l, Hatten Hotel! "

"Overall, it is good; only the room smells musty when first entering."

"I stayed two nights and nobody came to clean my room, despite the fact that I hung a "please clean my room" sign outside my door from morning until late at night. I simply informed the receptionist (without even complaining) the following day during my checkout. The receptionist simply stated, "Why didn't you call last night, now the duty person has already left," without sorry or apologizing, and with an unhappy demeanor, as if it were all our fault."

"Quiet and comfortable room."