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"Bath and other towel was in bad condition toilet and bathroom was dirty. "

"Room service, property "

"Very unprofessional, asked for extra 5k for check-in even after booking saying it was peak season in location."

"My family had a wonderful time celebrating Holi here. We stayed 3 days it felt like family. Front desk was amazing, kitchen staff was lovely, food was good, anything we asked for was at our door right away, hospitality unparalleled. Highly recommended!"

"Excellent customer service 10 on 10"

"Very helpful with advice on cars and taxis."

"Stay and dining both availble at same place. Just drawback of booking here is only service lift is not available but staff of hotel will do luggage transfer for you without any extra charges."

"A beautiful, quiet, clean and very comfortable hotel. The staff is friendly, courteous and always attentive. We especially appreciated Bhuved’s assistance in various matters. The restaurant food was excellent. It was a great base from which to explore Mathura, which is a fascinating city. "

"Very clean Hotel. The staff was very helpful and quick customer services was provided. We order food from the hotel and it was very tasty and delicious. Hot water is available, clean bathroom. It was very cold in the room so we called and ask for extra blankets and they helped was to get more blankets. Must stay here when visiting Vrindavan. "