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Penthouse Sea View+WIFI+Pool

Photo gallery for Penthouse Sea View+WIFI+Pool

A rooftop pool
TV
Terrace/patio
Fitness facility
Dining

Reviews

3.0 out of 10

Entire home

2 bedrooms2 bathroomsSleeps 8

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Outdoor Space
    Outdoor Space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Penthouse Sea View+WIFI+Pool

Marvelous & Amazing penthouse, 2 gorgeous bedrooms . Sleep watching the stars with the fabulous sea sounds, 1 King size bed on principal room, 3 single bunk beds on 2nd room and sofa bed to host 8 guests. It also has 2 bathroom and 1 bathtub , AC and kitchenette, equipped with microwave, stove, sink, fridge, coffee maker. The department is part of the Best Hotel in Mahahual called "Aquastar Unic Hotel" and offers cozy common areas, rooftop terrace, 2 swimming pools and sea views to chill.

Property manager

Tania Mendez

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Rooftop pool

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bed sheets provided
  • Sofa bed

Bathrooms

  • 2 bathrooms
  • Shower
  • Towels provided
  • Toilet paper
  • Shampoo
  • Soap

Entertainment

  • TV

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

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Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

About the neighborhood

Map
Q.R, QRO

What's nearby

  • Mahahual Beach - 1 min walk - 0.1 km
  • Mahahual Lighthouse - 5 min walk - 0.5 km
  • Costa Maya Port - 19 min walk - 1.7 km
  • Maya Water Park - 5 min drive - 2.7 km
  • Maya Chan Beach - 32 min drive - 5.6 km

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Tequila Beach Club - ‬1 min walk
  • ‪Blue Kay Mahahual - ‬2 min walk
  • ‪Yaya Beach - ‬10 min walk
  • ‪Blue Bay Beach Club - ‬2 min walk

Frequently asked questions

Does Penthouse Sea View+WIFI+Pool have a pool?

Yes, this property has a pool. Pool types include rooftop pools.

Is Penthouse Sea View+WIFI+Pool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Penthouse Sea View+WIFI+Pool?

Check-in begins at 4:00 PM.

What time is check-out at Penthouse Sea View+WIFI+Pool?

Check-out is at 11:00 AM.

Where is Penthouse Sea View+WIFI+Pool located?

Situated near the beach, this vacation home is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Mahahual Lighthouse and Maya Water Park are also within 2 mi (3 km).

Penthouse Sea View+WIFI+Pool Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

Reviews

2/10 Terrible

Antonio J., New York

Disliked: Cleanliness
Never had the chance to get in
We never got in the property cause there was a problem with a “flooded air conditioning unit “ I know problems happen , but there was no communication whatsoever about the problem until a few hours before check in, we happened to have another unit in the same complex which turned out to be great ( but what if we hadn’t? We would’ve been stranded and left looking for another room in the middle of a high traveling week because of a Mexican Holiday ) we got our refund promptly which was the right thing to do
Stayed 2 nights in Apr 2022

4/10 Poor

Lloyd S.

Not all services were available, unfortunately
We are very sorry to write a negative review about this experience. We booked this penthouse because of the private roof terrace with jaccuzi. But…with arrival the jaccuzi was very dirty, empty & non-functioning. SO the first day & night we could not even use it at all. We messaged Benji and he replied quickly and asked cleaners to clean and prepare the jaccuzi for use. The next day the doors of the roof top were closed so we could not even reach the roof top terrace. After getting in touch the door could be opened, but we were surprised again, because the jaccuzi was filled with water..but the system was still broken & the water was very dirty (had a yellow/green color).. Not very inviting to use, for us. Also the wifi was not installed when checking in. Benji went out to get an adapter and installed wifi. It worked for a few minutes, but after that there was no wifi anymore during our stay… Drinking water was not available. We messaged Benji and after a day there was 2 liters of drinking water delivered. Benji does not speak any English, so communicating was a little more difficult than we are used to in Mahahual (Quintana Roo, Mexico). And his communication skills could be better also, because he just left us a few times during a conversation, to do something and come back later…without telling us why he suddenly left and without mentioning when he would be back.. a little strange, so worth mentioning, but not a big issue for us. We booked this for some special services, and exactly that services were not delivered…. Very disappointing experience for us. And when we try to discuss this with Benji and find a solution together, we get only 1 repeating reply; a thousand apologies & he would make sure it will not happen again. Very nice for future guests, but no benefit for us on that matter. We asked to get some small refund as a sign of good intentions - for services not delivered - but the apology was the maximum Benji was willing to give. Therefore we also apologized in advance for writing a negative review, because we just did not received what we paid for & we also want to inform future guests about this experience (especially because Benji promised this would not happen again with future guests). We really hope Benji will do a better job for other guests, because the location & views of this penthouse are great!
Stayed 2 nights in Feb 2022