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The Westin Palace, Madrid

5.0 star property
Luxury Madrid hotel in Madrid Centro with a 24-hour fitness center

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View from property
Royal Suite | Living room | Smart TV
Royal Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym
  • Air conditioning
The current price is AED 1,577
AED 1,735 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Neptuno View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed (Neptuno View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Suite

Palace Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Palace Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Neptuno View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds (Neptuno View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living room | Smart TV

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Living room | Smart TV

Royal Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Palace Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace Room, 1 King Bed

City view

Palace Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

City view

Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Cortes View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed (Cortes View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | Smart TV

Suite, 1 Bedroom (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Neptuno Suite

Neptuno Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Neptuno Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk
  • Prado Museum - 4 min walk
  • Gran Via - 6 min walk
  • Puerta del Sol - 9 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk

Getting around

  • Anton Martin Station - 7 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lobby Westin Palace - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪VIPS Neptuno - ‬1 min walk
  • ‪La Dolores - ‬3 min walk

About this property

The Westin Palace, Madrid

Luxury hotel near Thyssen-Bornemisza National Museum
Located close to Congress of Deputies and Fountain of Neptune, The Westin Palace, Madrid provides a terrace, shopping on site, and a garden. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Tour/ticket assistance, ATM/banking services, and multilingual staff
  • A ballroom, a porter/bellhop, and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 470 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with premium channels
  • Free infant beds, housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 42 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Madrid Palace Westin
Madrid Westin Palace
Palace Madrid
Palace Madrid Westin
Westin Madrid
Westin Madrid Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Madrid
Westin Palace Madrid
The Westin Palace Madrid Hotel Madrid
Westin Palace Madrid Hotel
The Westin Palace, Madrid Hotel
The Westin Palace, Madrid Madrid
The Westin Palace, Madrid Hotel Madrid

Frequently asked questions

Is The Westin Palace, Madrid pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Westin Palace, Madrid?

Limited spots are available.

What time is check-in at The Westin Palace, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Palace, Madrid?

Check-out is at noon.

Where is The Westin Palace, Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Thyssen-Bornemisza National Museum, Congress of Deputies, and Fountain of Neptune. Parroquia Jesus de Medinaceli and House-Museum of Lope de Vega are also within 5 minutes. Anton Martin Station is 7 minutes by foot and Banco de Espana Station is 7 minutes.

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The Westin Palace, Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Masooda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great location in the heart of Madrid
Stayed 2 nights in Dec 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel . Nice rooms, friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast, service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved my stay at Westin Palace, location is great, the recently renovated rooms are very comfortable. Will make this my preferred Hotel when visiting Madrid.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, beautiful hotel well refurbished.
Stayed 2 nights in Apr 2024

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and it is being remodeled, I can't wait to stay when it is completely done! The staff are well trained, friendly and accommodating. The one thing I didn't like is that our window didn't seal well, so I got to hear everything going on outside my window (and there was a terrible accident at 3:00 am one morning).
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient safe friendly and great services.
Stayed 4 nights in Aug 2024

8/10 Good

chetana

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Stanisa

Great hotel. A bit noisy due to construction
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife
Stayed 4 nights in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located place
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind. Couldn't not have been more happy. I definitely will come back to this location when I'm in Madrid again
Stayed 5 nights in Sep 2024

10/10 Excellent

Chitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 3 nights in Apr 2024

10/10 Excellent

Deyanira

Liked: Staff & service, property conditions & facilities
Very good service, location, warm rooms, they just need to clean daily the room floors
Stayed 8 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic and beautiful renovated hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location. Wonderful breakfast!
Stayed 6 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Apr 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and recently renovated historical property with outstanding service
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Massive construction project and people should have been advised. Terrible trick on the part of the hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
The stay was pleasant but I had no idea the renovation was so extensive. Every thing in the hotel was gone a there was one makeshift restaurant and one makeshift bar. Disappointing but my room was superb.
Stayed 3 nights in Sep 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is under restoration. All main public spaces are closed off. Other than the room itself which was excellent the hotel experience was sub par.
Stayed 3 nights in Sep 2024