I have never seen a man so lazy in my life, having arrived at this hostel, it was so dirty that I looked again on the webpage if I checked in at the same place I reserved, apparently I did, but they manage multiple hostels from the same counter, I looked if any other room at the same building was available at the hotels.com website, and they were, so I went to the counter and asked to upgrade the room, that I would pay the difference, anything but sleeping on that dirty room, the staff guy, who told me was from Cuba, and I told him that I haven't visited his country yet, proceeded to tell me that while he could upgrade the room, it was too much work and he didn't gain anything from doing so, and that the rooms were all the same (they were not), anyway, 100% would not recommend, better and cheaper places are available, just keep looking